PHF E-NEWS

Original Date: 5-27-04
Subject: New Performance Mgt. Tools from Turning Point and PHF

Looking for ways to improve performance and be more effective in protecting the public’s health?  Turning Point and the Public Health Foundation (PHF) have new tools and resources that can help your team manage performance - and get better results!  The following series of publications is now available online or may be ordered in print from the PHF Bookstore at www.phf.org or 877-252-1200 (U.S. toll free).

From Silos to Systems: Using Performance Management to Improve the Public’s Health
4-Part Performance Management ModelThis guide is essential reading for anyone who wants to achieve better results throughout their organization or public health system.  Using an easy-to-understand model designed by the Turning Point Performance Management National Excellence Collaborative (PMC) for public health agencies, this guide explains the benefits, practical applications, and four components of performance management: 1) performance standards, 2) performance measurement, 3) reporting of progress, and 4) a process for improvement.  Geared for busy leaders, this compact guide will give your management team or board an understanding of what it takes to start managing performance. More info, order print copies, Item No. RM-034

Performance Management in Action: Tools and Resources (online only)
This March 2004 toolkit aims to assist state health agencies and others in implementing the four components of the PMC's performance management model.  It includes sample performance improvement plans, standards and measures, reports, and other helpful documents from public health agencies.

Guidebook for Performance Measurement
This user-friendly guidebook covers all the basics of performance measurement in public health.  It offers useful definitions, worksheets, and methods to help your team select performance measures and set objectives, and involve internal and external stakeholders in the process.  More info, order print copies, Item No. RM-036

Selected Literature of Performance Management
This time-saving review highlights some of the most influential articles, books, and other references on performance management from the public health, business, government, education, and non-profit sectors.  More info, order print copies, Item No. RM-037

Survey on Performance Management Practices in States
This report presents results of the PMC's baseline survey of state health agency practices in performance management.  It characterizes the types of performance that agencies manage, the frameworks they use, and the outcomes they report as a result of their efforts.  More info, order print copies, Item No RM-035

ADDITIONAL RESOURCES:

National Public Health Performance Standards Program

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