PHF E-NEWS Original date: 9-27-02
Subject: New Performance Management ResourcesHow do state health agencies measure and manage public health performance?
What performance management publications can inform the work of public health agencies?
To find out, view or download the following Turning Point Performance Management Collaborative reports, developed by the Public Health Foundation.
Survey on Performance Management Practices in States
http://www.phf.org/pmc_state_survey.pdf.
This 2002 survey report describes the extent to which responding state health agencies apply key components of performance management; manage performance in specific areas, such as financial systems, human resource development, health status, customer focus and satisfaction, and public health capacity; use various performance frameworks; report outcomes from performance management efforts; and desire assistance to improve performance management. The report defines performance management and its four components (performance targets, performance measures or standards, performance reports, and processes for quality improvement or change using performance data).Selected Literature on Performance Management
http://www.phf.org/pmc_literature.pdf
This 2001 report highlights useful references from the performance management literature, drawing from the fields of public health, business, government, health care, education, and non-profit services.Performance Management Collaborative
<Retired link> [For more current information, visit http://www.phf.org/infrastructure/phfpage.php?page_id=55&pp_id=52]
Visit this site for information about the Collaborative and other reports examining performance management in public health. The Collaborative is a group of seven states and five national partner organizations working to study and promote feasible models to manage public health performance. The seven states include Alaska, Illinois (lead state), Missouri, Montana, New Hampshire, New York, and West Virginia. National partners include ASTHO, NACCHO, CDC, HRSA, and the Association of State and Territorial Local Health Liaison Officials. The Collaborative is funded by The Robert Wood Johnson Foundation through Turning Point: Collaborating for a New Century in Public Health.Look for the Collaborative's forthcoming guide to performance management in public health in February 2003.
Updated 1-7-07