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We improve the public’s health by strengthening the quality and performance of public health practice

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Technical Assistance and Training Services


PHF's Quality Improvement (QI) Experts collaborate with health department leadership to assure that clients receive the ideal combination of services to meet specific needs.  Some services are best delivered in person or on site, while others can be delivered from a distance. 

Why use our Performance Management and QI Services? 

  • Offers a comprehensive set of cutting-edge tools, training, and curriculums adapted for public health improvement and performance management
  • Respects clients' unique challenges; customizing services to meet any improvement need
  • Offers the only cadre of consultants with over 150 years of combined experience in public health, performance management, and QI
  • Offers network of consultants who regularly share experiences from the field
  • Evaluates and continuously upgrades quality and scope/breadth of services
  • Focuses on performance improvement to change health status outcomes
  • Provides creative solutions to assure that clients can prove return on investment
  • Responds quickly to requests for services
  • Watch the South Carolina Department of Health and Environmental Control video success story about improving clinic efficiency through use of QI tools and techniques.


What Has Been Said About Our Recent Services

  • Kansas Department of Health and Environment
    "Because PHF has extensive experience in providing assistance to public health professionals to improve quality, performance and ourcomes, our training with the experts at PHF is resulting in improved efficiency, effectiveness, and the impact of our programs"  – February 18, 2013
  • Connecticut Department of Public Health    

“I have found PHF's assistance to be of high quality and beneficial to improving programmatic and organizational quality, performance and ourcomes... health departments throughout the nation will benefit from this assistance" 

– February 14, 2013


Recent Projects

Contact our team to keep your organization on the cutting edge of QI.


Featured Items

"Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives."  
 William Foster
Technical Assistance and Training Services