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Quality Improvement Accreditation Preparation and Support


Quality improvement (QI) is at the foundation of the Public Health Accreditation Board (PHAB) process, and has been incorporated throughout all of the Standards and Measures.
QI in public health is the use of a deliberate and defined improvement process, such as Plan-Do-Check-Act, which is focused on activities that are responsive to community needs and improving population health. It refers to a continuous and ongoing effort to achieve measurable improvements in the efficiency, effectiveness, performance, accountability, outcomes, and other indicators of quality in services or processes which achieve equity and improve the health of the community1.
PHAB specifically highlights the importance of QI under Domain 9: Improve and innovate public health functions through ongoing evaluation, research, and continuous quality improvement​. Demonstration of continuous improvement is also encouraged throughout the accreditation process, and among many Standards and Measures.
The Public Health Foundation (PHF) supports accreditation preparation efforts in the area of QI by:
These key QI resources can support your organization’s efforts to achieve PHAB accreditation.
Need Training or Help Getting Started?
To further assist health departments with accreditation preparation, PHF offers on-site customized technical assistance related to quality improvement. For more information, please contact Ron Bialek at (202)218-4420 or You can also submit your information online.
1Riley, Moran, Corso, Beitsch, Bialek, and Cofsky, Defining Quality Improvement in Public Health. Journal of Public Health Management and Practice. January/February 2010.
  • Domain 8 resources from the Public Health Improvement Resource Center
  • Domain 9 resources from the Public Health Improvement Resource Center
  • Improving the practice of public health through academic/practice linkages.
  • Learn more about the TRAIN Learning Network.
Quality Improvement Accreditation Preparation and Support