Performance Management is a systematic process which helps an organization achieve its mission and strategic goals by improving effectiveness, empowering employees, and streamlining decision making. In public health, performance management means actively using performance data to improve the public’s health, including the strategic use of performance standards, measures, progress reports, and ongoing quality improvement efforts to ensure an agency achieves desired results.i
PHF offers many ways to bring the benefits of performance management to public health professionals across the country:
- Accreditation Preparation: Key performance management resources to support the performance management documentation requirements of voluntary public health accreditation
- Performance Management Programs: Examples of how PHF is helping organizations to improve the performance of public health practice
- Performance Management Toolkit: Case stories, publications, and tools that can help an individual, team, and organization understand performance management and how to develop successful performance management systems.
- Performance Management Training: Workshops that introduce performance management concepts, tools, and resources
- Technical Assistance: PHF’s Performance Management and Quality Improvement Experts are available to provide on-site facilitation, coaching, and training to organizations on how to effectively build and implement a performance management system
iTurning Point. From Silos to Systems: Using Performance Management to Improve the Public’s Health, 2003