Performance Management Is a Bit Like Making Sourdough (Or Making Sourdough Is a Bit Like Performance Management)

Posted in: Performance Management and Quality Improvementby Sonja Armbruster

July 8, 2020

​​By Sonja Armbruster, in collaboration with Amanda McCarty and Jack Moran   As we’ve all spent more time at home this spring and summer, I’ve found myself in the kitchen often. I’m pretty comfortable there - confident with my cooking and baking skills. But when yeast was absent from the store, I...

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