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Harry Lenderman

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Accountability Reexamined – The "New" Accountability

Posted in: Performance Management and Quality Improvementby Harry Lenderman

March 11, 2015


Harry Lenderman, EdD is a Quality Improvement Expert for the Public Health Foundation.   Use of the word “accountability” seems to have evolved from traditional views. Traditionally, we find ways to “hold people accountable.” This article presents an alternative view in the context of quality improvement...


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