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Performance Management Is a Bit Like Making Sourdough (Or Making Sourdough Is a Bit Like Performance Management)

Posted in: Performance Management and Quality Improvementby Sonja Armbruster

July 8, 2020

 

​​By Sonja Armbruster, in collaboration with Amanda McCarty and Jack Moran
  As we’ve all spent more time at home this spring and summer, I’ve found myself in the kitchen often. I’m pretty comfortable there - confident with my cooking and baking skills. But when yeast was absent from the store,...

 

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Stuck in a Rut? Take a Look Through the Nine Windows

Posted in: Performance Management and Quality Improvementby Sonja Armbruster

March 19, 2015

 

Sonja Armbruster, MA works for Wichita State University’s Center for Community Support and Research. She is a Quality Improvement Expert for the Public Health Foundation.   The definition of insanity—“doing the same thing over and over again and expecting different results”—is so common it is considered...

 

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