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Stuck in a Rut? Take a Look Through the Nine Windows

Posted in: Performance Management and Quality Improvementby Sonja Armbruster

March 19, 2015

 

Sonja Armbruster, MA works for Wichita State University’s Center for Community Support and Research. She is a Quality Improvement Expert for the Public Health Foundation.   The definition of insanity—“doing the same thing over and over again and expecting different results”—is so common it is considered...

 

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