Using the A3 Problem Solving Report at Oklahoma City-County Health Department
Posted in: Performance Management and Quality Improvement
April 7, 2017
Kathie Dyer, Quality Improvement Council Consultant, Oklahoma City-County Health Department
Efficiency at Oklahoma City-County (OK) Health Department (OCCHD) is a prime objective in our day-to-day operations, and as the Quality Improvement (QI) Council Consultant at OCCHD, I am always on the lookout...
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Mike Rudis: The Value of a Team Charter
Posted in: Performance Management and Quality Improvement
November 11, 2011
Mike Rudis, Training Administrator, Office of Performance Management, Delaware Division of Public Health
A team charter is the official document from a team sponsor that empowers the team to act. The Delaware Division of Public Health Process Action Team has used a charter, which describes the mission...
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