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Getting Started with Quality Improvement: an Interview with Heather Reffett, Performance Improvement Manager

Posted in: Performance Management and Quality Improvement

July 6, 2012

 

Heather Reffett is the Performance Improvement Manager at the District of Columbia Department of Health.   The National Public Health Improvement Initiative, funded through the Prevention and Public Health Fund of the Affordable Care Act, has allowed the District of Columbia Department of Health (DOH)...

 

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Mike Rudis: The Value of a Team Charter

Posted in: Performance Management and Quality Improvement

November 11, 2011

 

Mike Rudis, Training Administrator, Office of Performance Management, Delaware Division of Public Health   A team charter is the official document from a team sponsor that empowers the team to act. The Delaware Division of Public Health Process Action Team has used a charter, which describes the mission...

 

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Top 10 Problems Encountered By Quality Improvement Teams

Posted in: Performance Management and Quality Improvementby Jack Moran

December 7, 2010

 

Over the past few years, I have been involved in training and facilitating many quality improvement (QI) teams in public health and have noted the following major problems that they have encountered:   1. AIM Statement  - This important goal statement was often too large; the scope of the initial...

 

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Joan Miles: PHF's New Vision

Posted in: Performance Management and Quality Improvement, and Strategic Planning

November 10, 2010

 

Healthy Practices. Healthy People. Healthy Places.  You may ask, what’s behind the Public Health Foundation’s new Vision Statement.  What does “Healthy Practices” mean and what does this have to do with PHF?This past summer, I was pleased to be engaged with the PHF Board of Directors and staff as we r...

 

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