Blasting Off: Achieving Team Success Using Quality Improvement Tools
Posted in: Infrastructure, Performance Management and Quality Improvement, and Strategic Planning
August 25, 2017
“Houston, we have a problem.” The story of the Apollo 13 mission stands as a shining example of a high-functioning and effective team, one that brought a damaged spacecraft, and its astronauts, home safely. But what should you do when your quality improvement (QI) team is stuck on the launch pad or...
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Quality Improvement Is Not Just For Problems: Success and Effect Diagram
Posted in: Infrastructure, Performance Management and Quality Improvement, and Workforce Developmentby Jack Moran
June 24, 2011
Quality Improvement tools and techniques have been used extensively for solving problems in organizations. The authors1 of Quality Improvement Is Not Just For Problems: Success and Effect Diagram propose using those same methods to analyze successful processes. Understanding successful process...
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