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Blasting Off: Achieving Team Success Using Quality Improvement Tools

Posted in: Infrastructure, Performance Management and Quality Improvement, and Strategic Planning

August 25, 2017


“Houston, we have a problem.” The story of the Apollo 13 mission stands as a shining example of a high-functioning and effective team, one that brought a damaged spacecraft, and its astronauts, home safely. But what should you do when your quality improvement (QI) team is stuck on the launch pad or...


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Using the A3 Problem Solving Report at Oklahoma City-County Health Department

Posted in: Performance Management and Quality Improvement

April 7, 2017


Kathie Dyer, Quality Improvement Council Consultant, Oklahoma City-County Health Department   Efficiency at Oklahoma City-County (OK) Health Department (OCCHD) is a prime objective in our day-to-day operations, and as the Quality Improvement (QI) Council Consultant at OCCHD, I am always on the lookout...


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