Skip Ribbon Commands
Skip to main content
Sign In
We improve public health and population health practice to support healthier communities
Flow Chart Summary Matrix


The “Flow Chart Summary Matrix,” written in 2010 by John W. Moran and Grace L. Duffy, is a description of a quality improvement tool that helps those individuals who have constructed a flow chart understand the variables at each process step that could impact changes in costs, time, or people. A comparison of actual and proposed costs indicates whether the process change is an improvement and by how much. It takes data analysis to develop a value for each part of the matrix. The effort to complete the matrix gives a problem-solving team a deeper understanding of the process under study.​


Add A Comment

Subscribe to PHF