Performance management is a systematic process that helps an organization achieve its mission and strategic goals. While critical, performance management is often an elusive practice for public health organizations; building a robust performance management culture can be daunting and frustrating. It includes many elements all working in tandem and aligned with organizational objectives. Performance management can be done through a high-tech software package, or through a basic spreadsheet dashboard. Some parts of an organization may be actively engaged in specific aspects of performance management, while others are engaged in different aspects, or not engaged at all. But once performance management leaders understand where they are and what should come next, they are well-positioned to make progress.
Created by PHF experts Sonja Armbruster, Amanda McCarty, and Jack Moran, this guide provides a framework for identifying the current stage of an organization's performance management practice, and offers guidance on transitioning to the next stage. It is meant to be used in conjunction with the Performance Management Self-Assessment, the Performance Management Tune-up, and other resources for continuously improving performance management practice in a public health organization.