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We improve the public’s health by strengthening the quality and performance of public health practice
Public Health Quality Improvement Encyclopedia

Related Categories: Learning Resource Center (LRC), PHF Online Store, Quality Improvement

There is a cost associated with this resource.


QI Cover.jpgQuality improvement (QI) in public health is the use of a deliberate and defined improvement process, such as Plan-Do-Check-Act, which is focused on activities that are responsive to community needs and improving population health. It is essential for health departments to use QI tools to fulfill their missions, apply for accreditation, improve the health of their communities, and become more efficient and effective. To support these efforts, the Public Health Foundation (PHF) developed and published the Public Health Quality Improvement Encyclopedia. This comprehensive encyclopedia includes 75 QI tools and an extensive glossary.
In this resource, PHF Senior Quality Advisor John W. Moran and co-author Grace L. Duffy define the purpose of each tool and provide guidance on when and how they should be used. They also explain what should be done after implementing each tool and provide examples specific to public health settings. This encyclopedia includes basic and advanced QI tools—many that aren't available elsewhere in print including:
  • Continuum of Quality
  • Five Whys
  • Gantt Chart
  • Purpose Principle
  • Stakeholder Analysis
  • SWOT Analysis

Order the Public Health Quality Improvement Encyclopedia today from PHF's Online Store. For additional information about QI tools and techniques, order the Public Health Quality Improvement Handbook. The tools are regularly incorporated into PHF on-site technical assistance and training in performance management, QI, and workforce development. To learn more, contact Margie Beaudry at (202)218-4415 or


PHF Experts have continued to develop resources to expand the library of QI tools available to support the work of health departments and their community partners and we are offering these new tools online as supplements to the 2012 Encyclopedia.




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