The Saginaw County Department of Public Health (SCDPH) in Michigan used QI to pilot a community self-assessment training program. SCDPH included community partners in the QI event to create more efficient channels of communication with critical faith-based and other non-governmental organizations, further strengthening the department’s ability to meet community needs. Including outside community leaders in this decision-making QI process improved long-term relationships, resulting in more efficient programs for at-risk youth in addition to drug and other substance abuse support programs for SCDPH.
Grace Duffy facilitated the performance management and quality improvement workshop, which was designed to provide tools to assist in developing a continuous quality improvement project to address deficiencies in Essential Service I-C,
Conduct or contribute expertise to periodic community health assessments.