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The ABCs of PDCA

Overview

“The ABCs of PDCA,” written by Grace Gorenflo and John W. Moran in April 2010, is an introduction to quality improvement through the Plan-Do-Check-Act cycle (PDCA). This quality improvement tool maps a process to help improve processes and eliminate inefficiencies in health departments.  The article demonstrates the PDCA cycle of quality improvement as it relates to public health.

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