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Conduct a Personalized SWOT: Align Yourself for Professional Growth

June 16, 2011

 

This free resource offers tools and methods for individuals to learn how to fully promote their talents, skills, and abilities within their organization.  The personal SWOT (strengths, weaknesses, opportunities and threats) is a useful tool for investigating conflict between individual and organizational...

 

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A Lean Day in the Tulsa Health Department White Paper

April 13, 2011

 

With assistance from PHF, the Tulsa Health Department Quality Improvement Council (QIC) conducted a Lean event in three of its facilities with the objective of beautification of the environment and creating efficiency for the customer.  Lean is a process management philosophy that helps optimize the...

 

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Quality Improvement Success in Kansas with H1N1 and Social Distancing

April 11, 2011

 

In the summer of 2009, Kansas Department of Health and Environment QI teams used flowcharting to create a new information alert system. The QI team identified three major channels for information. The teams subsequently used their new flowcharting skills to design isolation activities for infected individuals...

 

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Quality Improvement Success in Orange County, Florida with Documentation Cycle Time

April 11, 2011

 

The Orange County Health Department Division of Environmental Health in Florida chartered a QI team to improve customer satisfaction with the speed and accuracy of Septic System Permitting. Measurement of operations indicated that the causes for delay in issuing permits were uninformed contractors,...

 

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Quality Improvement Success in Orange County, Florida with Operational Efficiency

April 11, 2011

 

The Orange County Health Department in Florida chartered a QI team to reduce total time for administering child immunizations. With assistance from Grace Duffy, the QI team identified a number of disruptions to the process, including times when patients’ families were waiting to be interviewed and for...

 

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Quality Improvement Success in Orange County, Florida with Early Syphilis Detection

April 11, 2011

 

Between 2004 and 2005, the Orange County Health Department (OCHD) in Florida experienced a 45% increase in new early syphilis cases in its jurisdiction, from 136 cases to 195 cases per year. Surveillance data also showed significant increases in early syphilis over the previous four years. If not controlled,...

 

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Developing Solutions to the Challenges Public Health Organizations Face in 2011

January 4, 2011

 

Ron Bialek and John W. (Jack) Moran of PHF worked with Jennifer McKeever of the National Network of Public Health Institutes to present "Developing Solutions to the Challenges Public Health Organizations Face in 2011:  Using Tree Diagrams and Prioritization Matrix of the Advanced Tools of QI"  at the...

 

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A Complete Quality System Requires a Complete Leader

December 14, 2010

 

At every organizational level a critical mass of leadership must be trained in the principles of quality, problem solving, teaming, and facilitation. Leadership must be able to lead and facilitate teams so that they can show they walk the talk and embrace the principles imbedded in a Complete Quality...

 

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Starting and Sustaining a Complete Quality System

October 8, 2010

 

​John W. Moran and Grace Duffy wrote an article entitled “Starting and Sustaining a Complete Quality System” that was featured in the August 2010 Quality Texas Foundation Update. The article describes a complete quality system and focuses on the processes that need to be in place to maintain consistency...

 

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TAPP into the PDCA Cycle

September 14, 2010

 

Written by PHF’s Senior Quality Advisor, John W. Moran, and quality improvement experts Grace Duffy and William Riley, this article in ASQ’s May 2009 Healthcare Update describes how to improve the management of public health processes through setting performance targets, measuring key quality characteristics,...

 

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