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Livingston County Department of Health, NY - Using the Core Competencies for Public Health Professionals to Improve Performance

September 2, 2010

 

​As part of a Quality Improvement (QI) initiative, Livingston County Department of Health in New York has used the Core Competencies for Public Health Professionals in two ways: 1) to improve its performance appraisal form; and, 2) to conduct a workforce needs assessment. Download this document to learn how...

 

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Quality Improvement (QI) Quick Guide

July 16, 2010

 

With a contribution from the National Library of Medicine, the Public Health Foundation (PHF) developed a Quality Improvement (QI) Quick Guide for public health practitioners, which was launched in 2010. The QI Quick Guide consists of a Plan-Do-Check-Act (PDCA) Tutorial, a Quick Quiz, and tailored resources.   The...

 

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Developing a Health Department Quality Improvement Plan

 

A health department's Quality Improvement (QI) Plan is not created in a one-time event but rather a continuing process of improvement that shows what is actually happening to ensure customer satisfaction.  A QI Plan is also a document that provides written credibility and is a visible sign of management...

 

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Sedgwick County Health Department Storyboard - Asset Management

 

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the processes related to Asset Management as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.    Sedgwick County departments are required...

 

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Sedgwick County Health Department Storyboard - Billing

 

  The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the efficiency in their billing process as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.    SCHD sought to improve the efficiency...

 

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Sedgwick County Health Department Storyboard - Customer Satisfaction Assessment

 

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified learning more about customer satisfaction through an assessment as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.    As a part of the SCHD mission...

 

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Core Competencies for Performance Improvement Managers

 

  The Core Competencies for Performance Improvement Managers (PIMs) are a set of competencies for public health professionals in PIM positions.  Most of these positions in state, tribal, local, and territorial health departments have been funded through the Centers for Disease Control and Prevention’s (CDC)...

 

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Discovering the Authentic CHIP/SHIP Cycle

 

Completing a health assessment is not a new endeavor for most local communities or states. Measurement can be a technical challenge, but monitoring health status is part what governmental public health organizations do in delivering the 10 Essential Public Health Services; most do it well.    The...

 

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