PESTLE Chart
June 10, 2016
The PESTLE Chart can be used to help a strategic planning team understand an organization’s current operating state. This tool provides a framework for teams to scan the external environment for factors that could impact strategy development. Developed by Public Health Foundation (PHF)...
Continue Reading...
The Public Health Improvement Resource Center
April 15, 2015
The Public Health Improvement Resource Center is an online database is managed by the Public Health Foundation (PHF), and offers resources developed by colleagues and partners throughout the field to help build and improve public health systems. The resources support the initiation and continuation...
Continue Reading...
Public Health Quality Improvement Encyclopedia
June 5, 2012
Quality improvement (QI) in public health is the use of a deliberate and defined improvement process, such as Plan-Do-Check-Act, which is focused on activities that are responsive to community needs and improving population health. It is essential for health departments to use QI tools to fulfill their...
Continue Reading...
Quality Improvement Is Not Just For Problems: Success and Effect Diagram
June 24, 2011
Quality Improvement tools and techniques have been used extensively for solving problems in organizations. The authors of the ASQ Newsletter article Quality Improvement is Not Just for Problems: Success and Effect Diagram propose using those same methods to analyze successful processes. Understanding...
Continue Reading...
Applications and Tools for Creating and Sustaining Healthy Teams
April 25, 2011
Published on the Public Health Foundation (PHF) website in April 2011, Applications and Tools for Creating and Sustaining Healthy Teams is designed as a guide to help organizations optimize the use of teams. Primarily a collection of papers and essays previously published elsewhere, this book is ideal...
Continue Reading...
Modular kaizen: Dealing with Disruptions
March 15, 2011
Modular kaizen: Dealing with Disruptions aims to help health departments achieve quick improvements in disruptive environments. Modular kaizen is the creation of an improvement or redesign project planned along a timeline that recognizes the highly volatile nature of the public health organization’s...
Continue Reading...
Using QI Skills in Daily Work
January 12, 2011
"Using QI Skills in Daily Work" was co-authored by PHF quality improvement consultants John W. Moran and Grace L. Duffy with Beth Pierson, Epidemiologist for Planning and Assessment at the Franklin County Board of Health in Ohio. The article was published in the Quality Management Forum, a Peer-Reviewed...
Continue Reading...
Ready, AIM, Problem Solve
September 14, 2010
Narrowing a problem statement to a discrete issue promotes a focus for effectively applying QI tools. A lack of focus on real issues can cause a loss of valuable problem-solving time. The October 2009 edition of the Quality Texas Foundation Update includes an article on this quality improvement process....
Continue Reading...
TAPP into the PDCA Cycle
September 14, 2010
Written by PHF’s Senior Quality Advisor, John W. Moran, and quality improvement experts Grace Duffy and William Riley, this article in ASQ’s May 2009 Healthcare Update describes how to improve the management of public health processes through setting performance targets, measuring key quality characteristics,...
Continue Reading...
SIPOC+CM Diagram Offers High-Level View of "As Is" State of a Process Under Investigation
September 13, 2010
The SIPOC+CM Diagram, originally published in The Public Health Quality Improvement Handbook, has been featured on the American Society for Quality website.
SIPOC+CM is a data collection form that assists in gathering information about Suppliers, Inputs, Processes, Outputs, and Customers of a process....
Continue Reading...