Skip Ribbon Commands
Skip to main content
Sign In
Advancing the public health workforce to achieve organizational excellence
Resources & Tools
 

 

Quality Improvement Transforms Knox County Tennessee

November 17, 2011

 

​Knox County Health Department in Tennessee began using Quality Improvement (QI) tools and techniques to address asthma management in their local community. At the conclusion of an asthma management demonstration project, funded by AstraZeneca, Knox County administrators wanted to integrate QI into...

 

Continue Reading...

Sedgwick County Health Department Storyboard - New Employee Orientation

April 4, 2011

 

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified revising the New Employee Orientation as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.   AIM Statement By December 1, 2010, 90% of SCHD sup...

 

Continue Reading...

Orange County Health Department in Florida Shows Benefits of Quality Improvement with Quality Journey

April 1, 2011

 

The Public Health Foundation (PHF) and the Orange County Health Department in Florida have worked together over many years to improve the quality of public health in Florida. The Orange County Health Department produced this document that explains their quality journey in "Implementing a Quality Management...

 

Continue Reading...

Team Process Review Checklist

September 13, 2010

 

The Team Process Review Checklist covers the essential items that need to be in place for launching a team. It is designed to give the team sponsor and team leader a list of essential items that need to be considered at the startup of a team and during the team’s life cycle. The team leader and sponsor...

 

Continue Reading...

Modified Approach Promotes Lean Processes and Identifies Lean Wastes

September 13, 2010

 

“Modified Approach” presents the goal of a lean culture: “to build a better, faster, more efficient and streamlined process.” The article, written by quality improvement consultants Grace Duffy and John W. Moran and published in the August 2010 edition of Six Sigma Forum Magazine, shows work flow processes...

 

Continue Reading...

The ABCs of PDCA

September 10, 2010

 

The ABCs of PDCA, written by Grace Gorenflo and John W. Moran in April 2010, is an introduction to quality improvement (QI) through the Plan-Do-Check-Act cycle (PDCA). This QI tool maps a process to help improve processes and eliminate inefficiencies in health departments. The article demonstrates the...

 

Continue Reading...

Thirty Pitfalls of Strategic and Operational Planning and How to Overcome Them

March 8, 2010

 

​This white paper by John W. (Jack) Moran, Senior Quality Advisor to PHF, introduces in a very relatable way the many ways in which organizational planning can be derailed, postponed, or sabotaged. Learn how strategic and operational planning can be affected negatively in order to be aware of what to...

 

Continue Reading...

Sedgwick County Health Department Storyboard - Billing

 

  The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the efficiency in their billing process as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.    SCHD sought to improve the efficiency...

 

Continue Reading...

Resources & Tools