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Excuses for Not Practicing Quality Improvement

January 4, 2013

 

This article, published by the Process Excellence Network, uses the "Five Whys" quality improvement tool to discover why people provide excuses for not practicing quality improvement. The Five Whys is one of 75 quality improvement tools in PHF's Public Health Quality Improvement Encyclopedia.     Additional...

 

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Using QI Skills in Daily Work

January 12, 2011

 

"Using QI Skills in Daily Work" was co-authored by PHF quality improvement consultants John W. Moran and Grace L. Duffy with Beth Pierson, Epidemiologist for Planning and Assessment at the Franklin County Board of Health in Ohio.  The article was published in the Quality Management Forum, a Peer-Reviewed...

 

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JPHMP Special Issue on Quality Improvement (Jan/Feb 2010)

September 20, 2010

 

The Journal of Public Health Management and Practice (JPHMP) January/February 2010 Special Edition on Quality Improvement features the Public Health Foundation's (PHF) QI Experts Les Beitsch, John W. Moran, and William Riley as guest editors as well as authors of articles such as “Quality Improvement...

 

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Ready, AIM, Problem Solve

September 14, 2010

 

Narrowing a problem statement to a discrete issue promotes a focus for effectively applying QI tools. A lack of focus on real issues can cause a loss of valuable problem-solving time. The October 2009 edition of the Quality Texas Foundation Update includes an article on this quality improvement process....

 

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TAPP into the PDCA Cycle

September 14, 2010

 

Written by PHF’s Senior Quality Advisor, John W. Moran, and quality improvement experts Grace Duffy and William Riley, this article in ASQ’s May 2009 Healthcare Update describes how to improve the management of public health processes through setting performance targets, measuring key quality characteristics,...

 

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SIPOC+CM Diagram Offers High-Level View of "As Is" State of a Process Under Investigation

September 13, 2010

 

​The SIPOC+CM Diagram, originally published in The Public Health Quality Improvement Handbook, has been featured on the American Society for Quality website.   SIPOC+CM is a data collection form that assists in gathering information about Suppliers, Inputs, Processes, Outputs, and Customers of a process....

 

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The Continuum of Quality Improvement in Public Health

September 13, 2010

 

"The Continuum of Quality Improvement in Public Health,” co-authored by PHF quality improvement consultants John W. Moran, Grace Duffy, and Bill Riley, was published in the Quality Management Forum, a Peer-Reviewed Publication of the Quality Management Division of the American Society for Quality, in...

 

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Review, Refresh, and Revitalize: Your Pandemic Flu Plan for Fall 2009

September 13, 2010

 

​Quality improvement practices promote efficiency and effectiveness in strategically planning for and implementing programs that address public health problems. This white paper, written in July 2009 by Ron Bialek, John W. Moran, Kim McCoy, William Riley, and Lillian Shirley, provides crucial information...

 

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Rapid Cycle PDCA

September 13, 2010

 

​This white paper, written by Grace L. Duffy, John W. Moran, and William Riley, was published on pages 2-4 of the August 2009 edition of the Quality Texas Foundation Update. In it, the authors define and describe Rapid Cycle PDCA (Plan-Do-Check-Act) as the act of applying the recurring sequence of PDCA...

 

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Modified Approach Promotes Lean Processes and Identifies Lean Wastes

September 13, 2010

 

“Modified Approach” presents the goal of a lean culture: “to build a better, faster, more efficient and streamlined process.” The article, written by quality improvement consultants Grace Duffy and John W. Moran and published in the August 2010 edition of Six Sigma Forum Magazine, shows work flow processes...

 

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