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Resources & Tools
 

 

Tackling Big Challenges with a Full QI Culture Shift (Archived Webinar)

June 19, 2018

 

This archived webinar explores how the Springfield-Greene County Health Department (MO) leveraged the public health accreditation process to spark creativity, innovation, and further staff involvement in performance improvement efforts organization-wide. During the webinar, presenters shared how the...

 

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Innovation and Quality in Public Health (Archived Webinar)

March 5, 2018

 

​This archived webinar explores how one local health department, the Oklahoma City-County Health Department (OCCHD), is moving its community forward to improved population health. Grounded in a culture of continuous quality improvement, OCCHD has embraced the community chief health strategist concept,...

 

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Change Management Questionnaire Checklist

April 14, 2017

 

The Change Management Questionnaire Checklist supports efforts to make a substantive change to an entrenched culture. By answering a set of guiding questions, change leaders can build and sustain a conducive change environment. Developed by Public Health Foundation (PHF) Senior Quality Advisor Jack...

 

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Process Bottleneck Analysis

March 6, 2017

 

The Process Bottleneck Analysis tool helps a team identify process steps where flow is constrained, find the root causes of those constraints, and address the root causes that have been identified. It can be used when processes are not meeting expectations, not keeping up with demand, or customers are...

 

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When to Apply QI Tools to Support Measurement Activities

March 27, 2013

 

  The Public Health Foundation (PHF) and the National Network of Public Health Institutes (NNPHI) have worked collaboratively to develop a tool to help public health organizations identify and apply quality improvement (QI) tools to support measurement activities. The tool is designed to be used alongside...

 

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Key Ingredients in Public Health Quality Improvement

May 29, 2012

 

The emphasis on quality improvement (QI) continues to intensify for public health departments. The growing focus on accreditation, along with realistic concerns about optimizing efficiency while positively impacting the public’s health, are fueling this interest. To support the efforts of health departments...

 

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How to Focus Your Training and Professional Development Efforts to Improve the Skills of Your Public Health Organization: White Paper

April 10, 2012

 

​This white paper reports on a series of workshops on focusing limited training and professional development resources to build competence within the public health workforce. Using a quality improvement tool, the prioritization matrix, workshop participants determined the relative importance of the...

 

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Quality Improvement Transforms Knox County Tennessee

November 17, 2011

 

​Knox County Health Department in Tennessee began using Quality Improvement (QI) tools and techniques to address asthma management in their local community. At the conclusion of an asthma management demonstration project, funded by AstraZeneca, Knox County administrators wanted to integrate QI into...

 

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Improving the Planning and Performance Measurement Reporting System

June 27, 2011

 

The goal of this rapid cycle improvement (RCI) project was to streamline the reporting process of the Minnesota Planning and Performance Measurement Reporting System to improve the content and quality of the data submitted and add more value for state and local stakeholders. RCI PDCA (Plan-Do-Check-Act)...

 

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Conduct a Personalized SWOT: Align Yourself for Professional Growth

June 16, 2011

 

This free resource offers tools and methods for individuals to learn how to fully promote their talents, skills, and abilities within their organization.  The personal SWOT (strengths, weaknesses, opportunities and threats) is a useful tool for investigating conflict between individual and organizational...

 

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Resources & Tools