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A Lean Day in the Tulsa Health Department White Paper

April 13, 2011

 

With assistance from PHF, the Tulsa Health Department Quality Improvement Council (QIC) conducted a Lean event in three of its facilities with the objective of beautification of the environment and creating efficiency for the customer.  Lean is a process management philosophy that helps optimize the...

 

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Quality Improvement Success in Kansas with H1N1 and Social Distancing

April 11, 2011

 

In the summer of 2009, Kansas Department of Health and Environment QI teams used flowcharting to create a new information alert system. The QI team identified three major channels for information. The teams subsequently used their new flowcharting skills to design isolation activities for infected individuals...

 

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Quality Improvement Success in Orange County, Florida with Documentation Cycle Time

April 11, 2011

 

The Orange County Health Department Division of Environmental Health in Florida chartered a QI team to improve customer satisfaction with the speed and accuracy of Septic System Permitting. Measurement of operations indicated that the causes for delay in issuing permits were uninformed contractors,...

 

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Quality Improvement Success in Orange County, Florida with Operational Efficiency

April 11, 2011

 

The Orange County Health Department in Florida chartered a QI team to reduce total time for administering child immunizations. With assistance from Grace Duffy, the QI team identified a number of disruptions to the process, including times when patients’ families were waiting to be interviewed and for...

 

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Quality Improvement Success in Orange County, Florida with Early Syphilis Detection

April 11, 2011

 

Between 2004 and 2005, the Orange County Health Department (OCHD) in Florida experienced a 45% increase in new early syphilis cases in its jurisdiction, from 136 cases to 195 cases per year. Surveillance data also showed significant increases in early syphilis over the previous four years. If not controlled,...

 

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Quality Improvement Success in Saginaw County, Michigan with Assessment Training

April 11, 2011

 

The Saginaw County Department of Public Health (SCDPH) in Michigan used quality improvement (QI) to pilot a community self-assessment training program. SCDPH included community partners in the QI event to create more efficient channels of communication with critical faith-based and other non-governmental...

 

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Utilizing the Advanced Tools of Quality Improvement to Leverage the Power and Reach of Public Health

September 13, 2010

 

Ron Bialek, John W. Moran, and Louise Kent, Planning Administrator for the Northern Kentucky Independent District Health Department, conducted an interactive workshop for 100 participants on “Utilizing the Advanced Tools of Quality Improvement to Leverage the Power and Reach of Public Health” at the...

 

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