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Advancing the public health workforce to achieve organizational excellence
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Getting the Community Health Improvement Plan Off the Shelf and Into Practice

May 1, 2017

 

​A community health improvement plan (CHIP) identifies actions that can be taken to improve the community’s health. This is an important step, but many communities find themselves challenged to move from the CHIP to action. In this white paper from Public Health Foundation (PHF), authors Senior Quality...

 

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IOM Discussion Paper: Using a Population Health Driver Diagram to Support Health Care and Public Health Collaboration

April 3, 2015

 

​This Public Health Foundation (PHF) discussion paper, "Using a Population Health Driver Diagram to Support Health Care and Public Health Collaboration," was published by the Health and Medicine Division (previously known as the Institute of Medicine) of the National Academies of Sciences, Engineering,...

 

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Starting and Sustaining a Complete Quality System

August 15, 2012

 

Organizations must continuously improve or become obsolete. This effort requires constant monitoring of the environment, market place, customers, stakeholders, and employees to detect any shift in priorities. The organization must anticipate these shifts to keep their stakeholders satisfied. When changes...

 

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How to Focus Your Training and Professional Development Efforts to Improve the Skills of Your Public Health Organization: White Paper

April 10, 2012

 

​This white paper reports on a series of workshops on focusing limited training and professional development resources to build competence within the public health workforce. Using a quality improvement tool, the prioritization matrix, workshop participants determined the relative importance of the...

 

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Quality Improvement Is Not Just For Problems: Success and Effect Diagram

June 24, 2011

 

  Quality Improvement tools and techniques have been used extensively for solving problems in organizations. The authors of the ASQ Newsletter article Quality Improvement is Not Just for Problems: Success and Effect Diagram propose using those same methods to analyze successful processes. Understanding...

 

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A Lean Day in the Tulsa Health Department White Paper

April 13, 2011

 

With assistance from PHF, the Tulsa Health Department Quality Improvement Council (QIC) conducted a Lean event in three of its facilities with the objective of beautification of the environment and creating efficiency for the customer.  Lean is a process management philosophy that helps optimize the...

 

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Quality Improvement Success in Kansas with H1N1 and Social Distancing

April 11, 2011

 

In the summer of 2009, Kansas Department of Health and Environment QI teams used flowcharting to create a new information alert system. The QI team identified three major channels for information. The teams subsequently used their new flowcharting skills to design isolation activities for infected individuals...

 

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Quality Improvement Success in Orange County, Florida with Documentation Cycle Time

April 11, 2011

 

The Orange County Health Department Division of Environmental Health in Florida chartered a QI team to improve customer satisfaction with the speed and accuracy of Septic System Permitting. Measurement of operations indicated that the causes for delay in issuing permits were uninformed contractors,...

 

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Quality Improvement Success in Orange County, Florida with Operational Efficiency

April 11, 2011

 

The Orange County Health Department in Florida chartered a QI team to reduce total time for administering child immunizations. With assistance from Grace Duffy, the QI team identified a number of disruptions to the process, including times when patients’ families were waiting to be interviewed and for...

 

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Quality Improvement Success in Orange County, Florida with Early Syphilis Detection

April 11, 2011

 

Between 2004 and 2005, the Orange County Health Department (OCHD) in Florida experienced a 45% increase in new early syphilis cases in its jurisdiction, from 136 cases to 195 cases per year. Surveillance data also showed significant increases in early syphilis over the previous four years. If not controlled,...

 

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