The Public Health Improvement Resource Center
April 15, 2015
The Public Health Improvement Resource Center is an online database is managed by the Public Health Foundation (PHF), and offers resources developed by colleagues and partners throughout the field to help build and improve public health systems. The resources support the initiation and continuation...
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Rhode Island Uses Quality Improvement to Prepare for Domain 8
September 3, 2013
While quality improvement (QI) takes center stage in the Public Health Accreditation Board’s (PHAB) Domain 9, QI has an important role to play throughout the accreditation cycle. This case story shows how one state health department learned and applied QI to help prepare the department for Domain 8,...
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Starting and Sustaining a Complete Quality System
August 15, 2012
Organizations must continuously improve or become obsolete. This effort requires constant monitoring of the environment, market place, customers, stakeholders, and employees to detect any shift in priorities. The organization must anticipate these shifts to keep their stakeholders satisfied. When changes...
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3-Step Competency Prioritization Sequence
February 13, 2012
The Core Competencies for Public Health Professionals (Core Competencies) define a broad array of professional development areas a public health organization may wish to consider in designing and executing a workforce development plan—a key requirement for Public Health Department Accreditation. However,...
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Assessing and Building a Culture of Quality Improvement in Your Agency Presentation
July 12, 2011
These slides provide an overview of the culture of quality improvement (QI), the steps needed to build and change organizational culture, becoming aware of the six indicators of a culture, and how to rate an organization’s culture using a radar chart. These slides are excerpted from a presentation...
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Sedgwick County Health Department Storyboard - New Employee Orientation
April 4, 2011
The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified revising the New Employee Orientation as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
AIM Statement
By December 1, 2010, 90% of SCHD sup...
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CQI Song Written by Quality Improvement Participant in Iowa
February 16, 2011
Public Health Foundation (PHF) Senior Quality Advisor John W. (Jack) Moran and Grace Duffy, completed three quality improvement (QI) workshops at the Iowa Department of Health in Des Moines. These QI tools, such as Affinity Diagrams, Flowcharts, and Fishbone Diagrams helped to boost efficiencies and...
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Healthy People 2010 Information Access Project
September 10, 2010
In 2001, PHF assisted the National Library of Medicine (NLM) in the development of the Healthy People 2010 Information Access Project, which provides easily accessible information on evidence-based strategies related to the Healthy People 2010 objectives. By clicking on specific search strategies,...
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Livingston County Department of Health, NY - Using the Core Competencies for Public Health Professionals to Improve Performance
September 2, 2010
As part of a Quality Improvement (QI) initiative, Livingston County Department of Health in New York has used the Core Competencies for Public Health Professionals in two ways: 1) to improve its performance appraisal form; and, 2) to conduct a workforce needs assessment. Download this document to learn how...
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Using PDCA Cycle to Improve Skills in Core Competencies
August 30, 2010
In 2007, Olmsted County Public Health Services (OCPHS) in Minnesota used the Plan-Do-Check-Act (PDCA) Cycle to improve their employee’s knowledge in Core Competencies for Public Health Professionals (Core Competencies). Using the four stages of PDCA cycle, OPCHS integrated the Core Competencies into...
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