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Tackling Big Challenges with a Full QI Culture Shift (Archived Webinar)

June 19, 2018

 

This archived webinar explores how the Springfield-Greene County Health Department (MO) leveraged the public health accreditation process to spark creativity, innovation, and further staff involvement in performance improvement efforts organization-wide. During the webinar, presenters shared how the...

 

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Innovation and Quality in Public Health (Archived Webinar)

March 5, 2018

 

​This archived webinar explores how one local health department, the Oklahoma City-County Health Department (OCCHD), is moving its community forward to improved population health. Grounded in a culture of continuous quality improvement, OCCHD has embraced the community chief health strategist concept,...

 

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How to Focus Your Training and Professional Development Efforts to Improve the Skills of Your Public Health Organization: White Paper

April 10, 2012

 

​This white paper reports on a series of workshops on focusing limited training and professional development resources to build competence within the public health workforce. Using a quality improvement tool, the prioritization matrix, workshop participants determined the relative importance of the...

 

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Sedgwick County Health Department Storyboard - New Employee Orientation

April 4, 2011

 

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified revising the New Employee Orientation as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.   AIM Statement By December 1, 2010, 90% of SCHD sup...

 

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Modular kaizen: Dealing with Disruptions

March 15, 2011

 

Modular kaizen: Dealing with Disruptions aims to help health departments achieve quick improvements in disruptive environments. Modular kaizen is the creation of an improvement or redesign project planned along a timeline that recognizes the highly volatile nature of the public health organization’s...

 

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A Complete Quality System Requires a Complete Leader

December 14, 2010

 

At every organizational level a critical mass of leadership must be trained in the principles of quality, problem solving, teaming, and facilitation. Leadership must be able to lead and facilitate teams so that they can show they walk the talk and embrace the principles imbedded in a Complete Quality...

 

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Management Self Assessment for Health Department Staff

September 21, 2010

 

​A state health department developed this tool to assess the skills and competencies of its managers.

 

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Core Competencies for Performance Improvement Managers

 

  The Core Competencies for Performance Improvement Managers (PIMs) are a set of competencies for public health professionals in PIM positions.  Most of these positions in state, tribal, local, and territorial health departments have been funded through the Centers for Disease Control and Prevention’s (CDC)...

 

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Resources & Tools