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Advancing the public health workforce to achieve organizational excellence
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Quality Improvement Transforms Knox County Tennessee

November 17, 2011

 

​Knox County Health Department in Tennessee began using Quality Improvement (QI) tools and techniques to address asthma management in their local community. At the conclusion of an asthma management demonstration project, funded by AstraZeneca, Knox County administrators wanted to integrate QI into...

 

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Improving the Planning and Performance Measurement Reporting System

June 27, 2011

 

The goal of this rapid cycle improvement (RCI) project was to streamline the reporting process of the Minnesota Planning and Performance Measurement Reporting System to improve the content and quality of the data submitted and add more value for state and local stakeholders. RCI PDCA (Plan-Do-Check-Act)...

 

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A Lean Day in the Tulsa Health Department White Paper

April 13, 2011

 

With assistance from PHF, the Tulsa Health Department Quality Improvement Council (QIC) conducted a Lean event in three of its facilities with the objective of beautification of the environment and creating efficiency for the customer.  Lean is a process management philosophy that helps optimize the...

 

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Livingston County Department of Health, NY - Using the Core Competencies for Public Health Professionals to Improve Performance

September 2, 2010

 

​As part of a Quality Improvement (QI) initiative, Livingston County Department of Health in New York has used the Core Competencies for Public Health Professionals in two ways: 1) to improve its performance appraisal form; and, 2) to conduct a workforce needs assessment. Download this document to learn how...

 

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