Quality Improvement Transforms Knox County Tennessee
November 17, 2011
Knox County Health Department in Tennessee began using Quality Improvement (QI) tools and techniques to address asthma management in their local community. At the conclusion of an asthma management demonstration project, funded by AstraZeneca, Knox County administrators wanted to integrate QI into...
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Improving the Planning and Performance Measurement Reporting System
June 27, 2011
The goal of this rapid cycle improvement (RCI) project was to streamline the reporting process of the Minnesota Planning and Performance Measurement Reporting System to improve the content and quality of the data submitted and add more value for state and local stakeholders. RCI PDCA (Plan-Do-Check-Act)...
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Conduct a Personalized SWOT: Align Yourself for Professional Growth
June 16, 2011
This free resource offers tools and methods for individuals to learn how to fully promote their talents, skills, and abilities within their organization. The personal SWOT (strengths, weaknesses, opportunities and threats) is a useful tool for investigating conflict between individual and organizational...
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A Lean Day in the Tulsa Health Department White Paper
April 13, 2011
With assistance from PHF, the Tulsa Health Department Quality Improvement Council (QIC) conducted a Lean event in three of its facilities with the objective of beautification of the environment and creating efficiency for the customer. Lean is a process management philosophy that helps optimize the...
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Developing Solutions to the Challenges Public Health Organizations Face in 2011
January 4, 2011
Ron Bialek and John W. (Jack) Moran of PHF worked with Jennifer McKeever of the National Network of Public Health Institutes to present "Developing Solutions to the Challenges Public Health Organizations Face in 2011: Using Tree Diagrams and Prioritization Matrix of the Advanced Tools of QI" at the...
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Team Process Review Checklist
September 13, 2010
The Team Process Review Checklist covers the essential items that need to be in place for launching a team. It is designed to give the team sponsor and team leader a list of essential items that need to be considered at the startup of a team and during the team’s life cycle. The team leader and sponsor...
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Modified Approach Promotes Lean Processes and Identifies Lean Wastes
September 13, 2010
“Modified Approach” presents the goal of a lean culture: “to build a better, faster, more efficient and streamlined process.” The article, written by quality improvement consultants Grace Duffy and John W. Moran and published in the August 2010 edition of Six Sigma Forum Magazine, shows work flow processes...
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Healthy People 2010 Information Access Project
September 10, 2010
In 2001, PHF assisted the National Library of Medicine (NLM) in the development of the Healthy People 2010 Information Access Project, which provides easily accessible information on evidence-based strategies related to the Healthy People 2010 objectives. By clicking on specific search strategies,...
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The ABCs of PDCA
September 10, 2010
The ABCs of PDCA, written by Grace Gorenflo and John W. Moran in April 2010, is an introduction to quality improvement (QI) through the Plan-Do-Check-Act cycle (PDCA). This QI tool maps a process to help improve processes and eliminate inefficiencies in health departments. The article demonstrates the...
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Livingston County Department of Health, NY - Using the Core Competencies for Public Health Professionals to Improve Performance
September 2, 2010
As part of a Quality Improvement (QI) initiative, Livingston County Department of Health in New York has used the Core Competencies for Public Health Professionals in two ways: 1) to improve its performance appraisal form; and, 2) to conduct a workforce needs assessment. Download this document to learn how...
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