Resources & Tools

These slides provide an overview of the culture of quality improvement (QI), the steps needed to build and change organizational culture, becoming aware of the six indicators of a culture, and how to rate an organization’s culture using a radar chart. These slides are excerpted from a presentation...

Applying QI Techniques to Analyze Problems and Find Solutions Presentation

July 12, 2011

These presentation slides provide a basic introduction to quality improvement (QI) as it pertains to the National Public Health Performance Standards (NPHPS) and other public health initiatives and activities. Topics in the presentation include the purpose and usage of basic QI problem solving tools,...

PHF Online Store
Resources and materials for public health professionals
Online public health training courses and resources
Public Health Improvement Resource Center
Searchable database of online public health improvement resources.
Performance Improvement Services
Learn more about PHF's Quality Improvement Services