Resources & Tools

In 2001, PHF assisted the National Library of Medicine (NLM) in the development of the Healthy People 2010 Information Access Project, which provides easily accessible information on evidence-based strategies related to the Healthy People 2010 objectives. By clicking on specific search strategies,...

The ABCs of PDCA

September 10, 2010

The ABCs of PDCA, written by Grace Gorenflo and John W. Moran in April 2010, is an introduction to quality improvement (QI) through the Plan-Do-Check-Act cycle (PDCA). This QI tool maps a process to help improve processes and eliminate inefficiencies in health departments. The article demonstrates the...

Livingston County Department of Health, NY - Using the Core Competencies for Public Health Professionals to Improve Performance

September 2, 2010

As part of a Quality Improvement (QI) initiative, Livingston County Department of Health in New York has used the Core Competencies for Public Health Professionals in two ways: 1) to improve its performance appraisal form; and, 2) to conduct a workforce needs assessment. Download this document to learn how...

Healthy People 2010 Archive of Resource Files

The Public Health Foundation played a major role in developing and compiling tools and other resources that were designed to assist organizations in their efforts to implement Healthy People 2010. PHF migrated these tools and resources into one electronic file repository that can be downloaded from...

Core Competencies for Performance Improvement Managers

The Core Competencies for Performance Improvement Managers (PIMs) are a set of competencies for public health professionals in PIM positions. Most of these positions in state, tribal, local, and territorial health departments have been funded through the Centers for Disease Control and Prevention’s (CDC)...

Facilitating and Coaching Teams: Tips and Techniques

Facilitating and coaching are learned skills that require education, observation, and hands-on experience. Facilitation is the process of helping groups or individuals learn, find a solution, or reach consensus without imposing or dictating an outcome. Coaching is defined as partnering with individuals...

Ingredients for Effective Meetings and Team Communication

Many people have learned to dislike meetings. When a meeting is disorganized, has no agenda, is poorly facilitated, or is disrupted by inappropriate behavior from attendees, individuals can develop an aversion to all meetings. It is the responsibility of the team leader and facilitator to plan ahead...

Roles and Responsibilities for Launching Teams

Teams are not new to public health. Health professionals have long respected the knowledge and opinions of others within the organization and the community served. Scarce resources and reduced staffing have led many health departments to cross-train staff in duties not part of their original performance...

Taking the Pulse of Your Team

Just like humans, teams need regular checkups to ensure that they are healthy and performing effectively. Regular checkups will catch deviations from normal performance and enable a corrective course of action. This article presents two diagnostic instruments to help the team facilitator or team coach...

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