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Resources & Tools
 

 

Performance Improvement Learning Series Catalog

September 1, 2015

 

The Performance Improvement Learning Series Catalog provides a listing of technical assistance and training services delivered by PHF's experts. The catalog is a sample of offerings and provides public health agencies and organizations with a menu of programs, tools, and techniques to choose from when...

 

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Teams Toolbox

February 25, 2015

 

Forming and effectively leveraging teams is an essential element of individual quality improvement (QI) projects, as well as the development of an organization-wide culture of quality. However, the art and science of team construction and management are rarely taught; team leadership is bestowed on...

 

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Strategic Practice Selection Exercise

June 29, 2012

 

​The Strategic Practice Selection Exercise is a data driven decision making exercise to show how health departments can use a strategic practice selection process to assess the availability, affordability, accessibility, and utility of potential interventions. The priority areas selected for this exercise...

 

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Quality Improvement Transforms Knox County Tennessee

November 17, 2011

 

​Knox County Health Department in Tennessee began using Quality Improvement (QI) tools and techniques to address asthma management in their local community. At the conclusion of an asthma management demonstration project, funded by AstraZeneca, Knox County administrators wanted to integrate QI into...

 

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Improving the Planning and Performance Measurement Reporting System

June 27, 2011

 

The goal of this rapid cycle improvement (RCI) project was to streamline the reporting process of the Minnesota Planning and Performance Measurement Reporting System to improve the content and quality of the data submitted and add more value for state and local stakeholders. RCI PDCA (Plan-Do-Check-Act)...

 

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Conduct a Personalized SWOT: Align Yourself for Professional Growth

June 16, 2011

 

This free resource offers tools and methods for individuals to learn how to fully promote their talents, skills, and abilities within their organization.  The personal SWOT (strengths, weaknesses, opportunities and threats) is a useful tool for investigating conflict between individual and organizational...

 

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A Lean Day in the Tulsa Health Department White Paper

April 13, 2011

 

With assistance from PHF, the Tulsa Health Department Quality Improvement Council (QIC) conducted a Lean event in three of its facilities with the objective of beautification of the environment and creating efficiency for the customer.  Lean is a process management philosophy that helps optimize the...

 

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Modified Approach Promotes Lean Processes and Identifies Lean Wastes

September 13, 2010

 

“Modified Approach” presents the goal of a lean culture: “to build a better, faster, more efficient and streamlined process.” The article, written by quality improvement consultants Grace Duffy and John W. Moran and published in the August 2010 edition of Six Sigma Forum Magazine, shows work flow processes...

 

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Livingston County Department of Health, NY - Using the Core Competencies for Public Health Professionals to Improve Performance

September 2, 2010

 

​As part of a Quality Improvement (QI) initiative, Livingston County Department of Health in New York has used the Core Competencies for Public Health Professionals in two ways: 1) to improve its performance appraisal form; and, 2) to conduct a workforce needs assessment. Download this document to learn how...

 

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Core Competencies for Performance Improvement Managers

 

  The Core Competencies for Performance Improvement Managers (PIMs) are a set of competencies for public health professionals in PIM positions.  Most of these positions in state, tribal, local, and territorial health departments have been funded through the Centers for Disease Control and Prevention’s (CDC)...

 

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