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Quality Improvement Success in Saginaw County, Michigan with Assessment Training

April 11, 2011

 

The Saginaw County Department of Public Health (SCDPH) in Michigan used quality improvement (QI) to pilot a community self-assessment training program. SCDPH included community partners in the QI event to create more efficient channels of communication with critical faith-based and other non-governmental...

 

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Sedgwick County Health Department Storyboard - Lab Test Reporting Accuracy

April 4, 2011

 

The Quality Improvement (QI) Committee at the Sedgwick County Health Department (SCHD) in Kansas identified lab test reporting accuracy as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.    SCHD lab personnel noticed for some time that the totals...

 

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Sedgwick County Health Department Storyboard - New Employee Orientation

April 4, 2011

 

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified revising the New Employee Orientation as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.   AIM Statement
By December 1, 2010, 90% of SCHD...

 

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Sedgwick County Health Department Storyboard - Improved Customer Experience

April 4, 2011

 

Sedgwick County Health Department (SCHD) in Kansas identified improving customer experience with the West Central Entrance as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.   AIM Statement By January 2011, increase client’s ability to navigate...

 

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Sedgwick County Health Department Storyboard - WIC Wait Times

April 4, 2011

 

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the wait time for the Women Infants and Children (WIC) clinic as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.   AIM Statement
To...

 

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Orange County Health Department in Florida Shows Benefits of Quality Improvement with Quality Journey

April 1, 2011

 

The Public Health Foundation (PHF) and the Orange County Health Department in Florida have worked together over many years to improve the quality of public health in Florida. The Orange County Health Department produced this document that explains their quality journey in "Implementing a Quality Management...

 

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CQI Song Written by Quality Improvement Participant in Iowa

February 16, 2011

 

Public Health Foundation (PHF) Senior Quality Advisor John W. (Jack) Moran and Grace Duffy, completed three quality improvement (QI) workshops at the Iowa Department of Health in Des Moines. These QI tools, such as Affinity Diagrams, Flowcharts, and Fishbone Diagrams helped to boost efficiencies and...

 

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QI Successes in Sedgwick County Health Department

February 10, 2011

 

In July 2010, the Sedgwick County Health Department (SCHD) in Kansas began working with PHF in an effort to develop a culture of quality improvement (QI) at the agency.  The key objectives of the project included: Development of an agency quality improvement plan Leadership staff training All-staff...

 

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Using QI Skills in Daily Work

January 12, 2011

 

"Using QI Skills in Daily Work" was co-authored by PHF quality improvement consultants John W. Moran and Grace L. Duffy with Beth Pierson, Epidemiologist for Planning and Assessment at the Franklin County Board of Health in Ohio.  The article was published in the Quality Management Forum, a Peer-Reviewed...

 

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The Mid-State Health Center Quality Improvement Case Study

September 13, 2010

 

The Mid-State Health Center Quality Improvement Case Study by Sharon Beaty and John W. Moran shows how QI tools and techniques can be applied in a Federally Qualified Health Center (FQHC) Look-a-Like. The two quality improvement projects highlighted in this case study are obtaining a behavioral health...

 

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