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Resources & Tools
 

 

Change Management Contingency Matrix

January 3, 2018

 

The Change Management Contingency Matrix is used to preemptively evaluate potential areas for failure when an organization contemplates a major change. This tool helps teams identify potential failures, and then determine how to overcome or prevent them. Developed by Public Health Foundation (PHF) Senior...

 

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8D Customer Complaint Resolution Report

October 4, 2017

 

  The 8D Customer Complaint Resolution Report provides a structure and a framework for completing an 8D analysis, the eight-step analytic approach for addressing product and process problems that can cause customer complaints. This tool keeps key stakeholders, including management and customers,...

 

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A3 Problem Solving Report

October 12, 2016

 

  The A3 Problem Solving Report (A3) is a problem solving and continuous improvement tool. This tool helps an improvement team concisely describe and document its problem solving process. Developed by Public Health Foundation (PHF) Senior Quality Advisor Jack Moran and PHF Performance Improvement...

 

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The Public Health Improvement Resource Center

April 15, 2015

 

The Public Health Improvement Resource Center is an online database is managed by the Public Health Foundation (PHF), and offers resources developed by colleagues and partners throughout the field to help build and improve public health systems. The resources support the initiation and continuation...

 

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When to Apply QI Tools to Support Measurement Activities

March 27, 2013

 

  The Public Health Foundation (PHF) and the National Network of Public Health Institutes (NNPHI) have worked collaboratively to develop a tool to help public health organizations identify and apply quality improvement (QI) tools to support measurement activities. The tool is designed to be used alongside...

 

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Applying Performance Measurement to Public Health Policy Activities

August 7, 2012

 

  The Public Health Foundation (PHF) and the American Public Health Association (APHA) have worked collaboratively to develop a new tool to help health departments assess and improve the performance of their policy activities. While other performance measurement and evaluation guides exist, this is...

 

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Strategic Practice Selection Exercise

June 29, 2012

 

​The Strategic Practice Selection Exercise is a data driven decision making exercise to show how health departments can use a strategic practice selection process to assess the availability, affordability, accessibility, and utility of potential interventions. The priority areas selected for this exercise...

 

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3-Step Competency Prioritization Sequence

February 13, 2012

 

The Core Competencies for Public Health Professionals (Core Competencies) define a broad array of professional development areas a public health organization may wish to consider in designing and executing a workforce development plan—a key requirement for Public Health Department Accreditation. However,...

 

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Healthy People 2010 Information Access Project

September 10, 2010

 

​In 2001, PHF assisted the National Library of Medicine (NLM) in the development of the Healthy People 2010 Information Access Project, which provides easily accessible information on evidence-based strategies related to the Healthy People 2010 objectives.  By clicking on specific search strategies,...

 

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Public Health Memory Jogger II

July 16, 2010

 

PHF partnered with leading performance improvement organization GOAL/QPC to develop a quality improvement pocket guide for public health – the Public Health Memory Jogger II.   The Jogger contains 22 of the most important quality improvement, management and planning tools with real-life examples...

 

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Resources & Tools