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Ready, AIM, Problem Solve

September 14, 2010

 

Narrowing a problem statement to a discrete issue promotes a focus for effectively applying QI tools. A lack of focus on real issues can cause a loss of valuable problem-solving time. The October 2009 edition of the Quality Texas Foundation Update includes an article on this quality improvement process....

 

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TAPP into the PDCA Cycle

September 14, 2010

 

Written by PHF’s Senior Quality Advisor, John W. Moran, and quality improvement experts Grace Duffy and William Riley, this article in ASQ’s May 2009 Healthcare Update describes how to improve the management of public health processes through setting performance targets, measuring key quality characteristics,...

 

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SIPOC+CM Diagram Offers High-Level View of "As Is" State of a Process Under Investigation

September 13, 2010

 

The SIPOC+CM Diagram, originally published in The Public Health Quality Improvement Handbook, has been featured on the American Society for Quality website.   SIPOC+CM is a data collection form that assists in gathering information about Suppliers, Inputs, Processes, Outputs, and Customers of a process....

 

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The Continuum of Quality Improvement in Public Health

September 13, 2010

 

"The Continuum of Quality Improvement in Public Health,” co-authored by PHF quality improvement consultants John W. Moran, Grace Duffy, and Bill Riley, was published in the Quality Management Forum, a Peer-Reviewed Publication of the Quality Management Division of the American Society for Quality, in...

 

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Utilizing the Advanced Tools of QI to Solve Problems: Understanding the Challenges Public Organizations Will Face in 2010

September 13, 2010

 

Written by Ron Bialek, Sarah Gillen, and John W. Moran in early 2010, this white paper highlights the advanced tools of QI that are designed to deal with complex issues that are not obvious without detailed analysis. This analysis guides away from the simple answer and into a process of continual refinement...

 

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Using QI Tools to Make a Difference in H1N1 Flu Immunization Clinics

September 13, 2010

 

In January 2010, public health professionals from the Northern Kentucky Independent District Health Department and PHF produced a white paper entitled “Using QI Tools to Make a Difference in H1N1 Flu Immunization Clinics: A Local Health Department's Experience,” citing a clear example of quality improvement...

 

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Force and Effect Diagram Guides Team through Addressing Barriers

September 13, 2010

 

​The Force and Effect Diagram, created by Grace Duffy and John W. Moran, is described in the article entitled “Force and Effect Diagram Guides Team through Addressing Barriers,” written in 2009. This tool helps teams who are completing AIM statements by combining steps and then using the result in developing...

 

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Review, Refresh, and Revitalize: Your Pandemic Flu Plan for Fall 2009

September 13, 2010

 

​Quality improvement practices promote efficiency and effectiveness in strategically planning for and implementing programs that address public health problems. This white paper, written in July 2009 by Ron Bialek, John W. Moran, Kim McCoy, William Riley, and Lillian Shirley, provides crucial information...

 

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Rapid Cycle PDCA

September 13, 2010

 

​This white paper, written by Grace L. Duffy, John W. Moran, and William Riley, was published on pages 2-4 of the August 2009 edition of the Quality Texas Foundation Update. In it, the authors define and describe Rapid Cycle PDCA (Plan-Do-Check-Act) as the act of applying the recurring sequence of PDCA...

 

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Flow Chart Summary Matrix

September 13, 2010

 

The “Flow Chart Summary Matrix,” written in 2010 by John W. Moran and Grace L. Duffy, is a description of a quality improvement tool that helps those individuals who have constructed a flow chart understand the variables at each process step that could impact changes in costs, time, or people. A comparison...

 

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Resources & Tools