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Strategic Practice Selection Exercise

June 29, 2012

 

​The Strategic Practice Selection Exercise is a data driven decision making exercise to show how health departments can use a strategic practice selection process to assess the availability, affordability, accessibility, and utility of potential interventions. The priority areas selected for this exercise...

 

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Making AIM Statements More Robust

April 19, 2012

 

Quality improvement teams should begin their improvement efforts by creating an AIM statement that defines the problem and the goals. PHF’s Senior Quality Advisor Jack Moran and Maine Department of Health and Human Service’s Performance Improvement Manager Brynn Riley wrote an article detailing the...

 

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Solve The Real Problem Using Root Cause Analysis

February 9, 2012

 

The Root Cause Analysis is a QI tool used to define the main cause of a problem and identify the actions necessary to permanently eliminate it. Fixing the main cause of the problem prevents continuously addressing minor symptoms of the problem. This article by Grace Duffy and PHF QI Experts Jack Moran...

 

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Assessing and Building a Culture of Quality Improvement in Your Agency Presentation

July 12, 2011

 

These slides provide an overview of the culture of quality improvement (QI), the steps needed to build and change organizational culture, becoming aware of the six indicators of a culture, and how to rate an organization’s culture using a radar chart.  These slides are excerpted from a presentation...

 

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Improving the Planning and Performance Measurement Reporting System

June 27, 2011

 

The goal of this rapid cycle improvement (RCI) project was to streamline the reporting process of the Minnesota Planning and Performance Measurement Reporting System to improve the content and quality of the data submitted and add more value for state and local stakeholders. RCI PDCA (Plan-Do-Check-Act)...

 

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Quality Improvement Success in Kansas with H1N1 and Social Distancing

April 11, 2011

 

In the summer of 2009, Kansas Department of Health and Environment QI teams used flowcharting to create a new information alert system. The QI team identified three major channels for information. The teams subsequently used their new flowcharting skills to design isolation activities for infected individuals...

 

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Quality Improvement Success in Orange County, Florida with Early Syphilis Detection

April 11, 2011

 

Between 2004 and 2005, the Orange County Health Department (OCHD) in Florida experienced a 45% increase in new early syphilis cases in its jurisdiction, from 136 cases to 195 cases per year. Surveillance data also showed significant increases in early syphilis over the previous four years. If not controlled,...

 

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Quality Improvement Success in Saginaw County, Michigan with Assessment Training

April 11, 2011

 

The Saginaw County Department of Public Health (SCDPH) in Michigan used quality improvement (QI) to pilot a community self-assessment training program. SCDPH included community partners in the QI event to create more efficient channels of communication with critical faith-based and other non-governmental...

 

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Sedgwick County Health Department Storyboard - Purchasing Process

April 4, 2011

 

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the purchasing process as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.   The SCHD staff lacked an understanding of the purchasing...

 

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Sedgwick County Health Department Storyboard - Improved Customer Experience

April 4, 2011

 

Sedgwick County Health Department (SCHD) in Kansas identified improving customer experience with the West Central Entrance as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.   AIM Statement By January 2011, increase client’s ability to navigate...

 

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