Resources & Tools

What’s hindering your organization from implementing effective performance management? While performance management can be an uncomfortable topic in public health, it doesn’t have to be. Implementing performance management is not easy, but it is necessary for organizational and systems improvement. The...

Tailored Searches for Performance Improvement Training

July 29, 2019

The Competencies for Performance Improvement Professionals in Public Health (PI Competencies) are a set of skills desirable for performance improvement (PI) professionals working in public health. Based on the Core Competencies for Public Health Professionals and the Core Competencies for Performance...

Competencies for Performance Improvement Professionals in Public Health: Alignment with the Core Competencies for Public Health Professionals

June 22, 2018

Competencies for Performance Improvement Professionals in Public Health

June 21, 2018

SIPOC+CM+CE Collection Form

December 1, 2016

The SIPOC+CM+CE Collection Form (SIPOC+CM+CE), a variation of the SIPOC+CM Diagram, identifies major elements of the core processes of an organization: Suppliers, Inputs, Process, Outputs, Customers, Constraints, and Measures. For this variation, Competitors and Expectations are included for additional...

Strategy Conceptualization Tree

March 15, 2016

The Strategy Conceptualization Tree helps a quality improvement team translate broadly-stated needs, such as “Remove Health Inequities,” “Improve Customer Satisfaction,” and “Lower Healthcare Costs” into specific, actionable, achievable, and measureable requirements. Developed by Public Health Foundation...

Teams Toolbox

February 25, 2015

Forming and effectively leveraging teams is an essential element of individual quality improvement (QI) projects, as well as the development of an organization-wide culture of quality. However, the art and science of team construction and management are rarely taught; team leadership is bestowed on...

Performance Management Toolkit

June 19, 2014

Performance management is a systematic process that helps an organization achieve its mission and strategic goals. The Public Health Foundation (PHF) produces and provides resources and tools, including case stories, white papers, and customized technical assistance, that can help individuals and organizations...

Selecting Quality Improvement Team Members

April 21, 2014

The success of any quality improvement (QI) endeavor depends on the team working on it. It is not the number of people, but rather how well they function and work together, that makes a team successful. QI team members must respect each other, and share common goals, a vision, agendas, and timelines...

An Accreditation Maintenance Tool

January 30, 2014

The Oklahoma City-County Health Department (OCCHD) is a trailblazer during these initial years of public health accreditation. Among the first health departments to be accredited by the Public Health Accreditation Board (PHAB), OCCHD continues to innovate and share, providing a living example of continuous...

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