Performance Management Toolkit
June 19, 2014
Performance management is a systematic process that helps an organization achieve its mission and strategic goals. The Public Health Foundation (PHF) produces and provides resources and tools, including case stories, white papers, and customized technical assistance, that can help individuals and organizations...
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Strategic Practice Selection Exercise
June 29, 2012
The Strategic Practice Selection Exercise is a data driven decision making exercise to show how health departments can use a strategic practice selection process to assess the availability, affordability, accessibility, and utility of potential interventions. The priority areas selected for this exercise...
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Sedgwick County Health Department Storyboard - Lab Test Reporting Accuracy
April 4, 2011
The Quality Improvement (QI) Committee at the Sedgwick County Health Department (SCHD) in Kansas identified lab test reporting accuracy as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
SCHD lab personnel noticed for some time that the totals...
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Sedgwick County Health Department Storyboard - New Employee Orientation
April 4, 2011
The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified revising the New Employee Orientation as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
AIM Statement
By December 1, 2010, 90% of SCHD sup...
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Sedgwick County Health Department Storyboard - Purchasing Process
April 4, 2011
The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the purchasing process as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
The SCHD staff lacked an understanding of the purchasing...
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Sedgwick County Health Department Storyboard - WIC Wait Times
April 4, 2011
The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the wait time for the Women Infants and Children (WIC) clinic as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
AIM StatementTo pro...
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SIPOC+CM Diagram Offers High-Level View of "As Is" State of a Process Under Investigation
September 13, 2010
The SIPOC+CM Diagram, originally published in The Public Health Quality Improvement Handbook, has been featured on the American Society for Quality website.
SIPOC+CM is a data collection form that assists in gathering information about Suppliers, Inputs, Processes, Outputs, and Customers of a process....
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Rapid Cycle PDCA
September 13, 2010
This white paper, written by Grace L. Duffy, John W. Moran, and William Riley, was published on pages 2-4 of the August 2009 edition of the Quality Texas Foundation Update. In it, the authors define and describe Rapid Cycle PDCA (Plan-Do-Check-Act) as the act of applying the recurring sequence of PDCA...
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Team Process Review Checklist
September 13, 2010
The Team Process Review Checklist covers the essential items that need to be in place for launching a team. It is designed to give the team sponsor and team leader a list of essential items that need to be considered at the startup of a team and during the team’s life cycle. The team leader and sponsor...
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Sedgwick County Health Department Storyboard - Asset Management
The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the processes related to Asset Management as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
Sedgwick County departments are required...
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