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SIPOC+CM+CE Collection Form

December 1, 2016

 

The SIPOC+CM+CE Collection Form (SIPOC+CM+CE), a variation of the SIPOC+CM Diagram, identifies major elements of the core processes of an organization: Suppliers, Inputs, Process, Outputs, Customers, Constraints, and Measures. For this variation, Competitors and Expectations are included for additional...

 

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Quality Improvement Transforms Knox County Tennessee

November 17, 2011

 

​Knox County Health Department in Tennessee began using Quality Improvement (QI) tools and techniques to address asthma management in their local community. At the conclusion of an asthma management demonstration project, funded by AstraZeneca, Knox County administrators wanted to integrate QI into...

 

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Sedgwick County Health Department Storyboard - Lab Test Reporting Accuracy

April 4, 2011

 

The Quality Improvement (QI) Committee at the Sedgwick County Health Department (SCHD) in Kansas identified lab test reporting accuracy as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.    SCHD lab personnel noticed for some time that the totals...

 

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Sedgwick County Health Department Storyboard - New Employee Orientation

April 4, 2011

 

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified revising the New Employee Orientation as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.   AIM Statement
By December 1, 2010, 90% of SCHD...

 

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Sedgwick County Health Department Storyboard - Purchasing Process

April 4, 2011

 

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the purchasing process as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.   The SCHD staff lacked an understanding of the purchasing...

 

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Sedgwick County Health Department Storyboard - Improved Customer Experience

April 4, 2011

 

Sedgwick County Health Department (SCHD) in Kansas identified improving customer experience with the West Central Entrance as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.   AIM Statement By January 2011, increase client’s ability to navigate...

 

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Sedgwick County Health Department Storyboard - WIC Wait Times

April 4, 2011

 

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the wait time for the Women Infants and Children (WIC) clinic as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.   AIM Statement
To...

 

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QI Successes in Sedgwick County Health Department

February 10, 2011

 

In July 2010, the Sedgwick County Health Department (SCHD) in Kansas began working with PHF in an effort to develop a culture of quality improvement (QI) at the agency.  The key objectives of the project included: Development of an agency quality improvement plan Leadership staff training All-staff...

 

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Sedgwick County Health Department Storyboard - Asset Management

 

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the processes related to Asset Management as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.    Sedgwick County departments are required...

 

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Sedgwick County Health Department Storyboard - Billing

 

  The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the efficiency in their billing process as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.    SCHD sought to improve the efficiency...

 

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