SIPOC+CM+CE Collection Form
December 1, 2016
The SIPOC+CM+CE Collection Form (SIPOC+CM+CE), a variation of the SIPOC+CM Diagram, identifies major elements of the core processes of an organization: Suppliers, Inputs, Process, Outputs, Customers, Constraints, and Measures. For this variation, Competitors and Expectations are included for additional...
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Quality Improvement Transforms Knox County Tennessee
November 17, 2011
Knox County Health Department in Tennessee began using Quality Improvement (QI) tools and techniques to address asthma management in their local community. At the conclusion of an asthma management demonstration project, funded by AstraZeneca, Knox County administrators wanted to integrate QI into...
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Sedgwick County Health Department Storyboard - Purchasing Process
April 4, 2011
The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the purchasing process as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
The SCHD staff lacked an understanding of the purchasing...
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Sedgwick County Health Department Storyboard - Improved Customer Experience
April 4, 2011
Sedgwick County Health Department (SCHD) in Kansas identified improving customer experience with the West Central Entrance as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
AIM Statement
By January 2011, increase client’s ability to navigate...
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Sedgwick County Health Department Storyboard - WIC Wait Times
April 4, 2011
The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the wait time for the Women Infants and Children (WIC) clinic as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
AIM StatementTo pro...
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QI Successes in Sedgwick County Health Department
February 10, 2011
In July 2010, the Sedgwick County Health Department (SCHD) in Kansas began working with PHF in an effort to develop a culture of quality improvement (QI) at the agency. The key objectives of the project included:
Development of an agency quality improvement plan
Leadership staff training
All-staff...
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Sedgwick County Health Department Storyboard - Asset Management
The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the processes related to Asset Management as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
Sedgwick County departments are required...
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