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Advancing the public health workforce to achieve organizational excellence
Resources & Tools
 

 

Determining Essential Core Competencies for Public Health Jobs: A Prioritization Process (2021 Core Competencies)

November 21, 2022

 

​Public health organizations can be more effective when the competencies of their staff match the types of activities they do in their jobs. Developing job descriptions that include competencies needed for the position​s is a good practice for all organizations and supports successful recruitment, hiring,...

 

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Core Competencies for Public Health Professionals

November 12, 2021

 

​​​​​The Core Competencies for Public Health Professionals (Core Competencies) are a consensus set of knowledge and ​skills for the broad practice of public health, as defined by the 10 Essential Public Health Services. Developed by the Council on Linkages Between Academia and Public Health Practice...

 

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Change Management Contingency Matrix

January 3, 2018

 

The Change Management Contingency Matrix is used to preemptively evaluate potential areas for failure when an organization contemplates a major change. This tool helps teams identify potential failures, and then determine how to overcome or prevent them. Developed by Public Health Foundation (PHF) Senior...

 

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8D Customer Complaint Resolution Report

October 4, 2017

 

  The 8D Customer Complaint Resolution Report provides a structure and a framework for completing an 8D analysis, the eight-step analytic approach for addressing product and process problems that can cause customer complaints. This tool keeps key stakeholders, including management and customers,...

 

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Accelerate Your Learning about Social Determinants of Health with Health and Well-Being for All

July 10, 2017

 

Health and Well-Being for All: Meeting-in-a-Box (HWFA) is a new product created by Dr. Denise Koo to improve communication among community stakeholders regarding the social determinants of health (SDOH). HWFA is an innovative way to facilitate a discussion about SDOH and mobilize with a “meeting-in-a-box.”...

 

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The Public Health Improvement Resource Center

April 15, 2015

 

The Public Health Improvement Resource Center is an online database is managed by the Public Health Foundation (PHF), and offers resources developed by colleagues and partners throughout the field to help build and improve public health systems. The resources support the initiation and continuation...

 

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An Accreditation Maintenance Tool

January 30, 2014

 

The Oklahoma City-County Health Department (OCCHD) is a trailblazer during these initial years of public health accreditation. Among the first health departments to be accredited by the Public Health Accreditation Board (PHAB), OCCHD continues to innovate and share, providing a living example of continuous...

 

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Quality Improvement Transforms Knox County Tennessee

November 17, 2011

 

​Knox County Health Department in Tennessee began using Quality Improvement (QI) tools and techniques to address asthma management in their local community. At the conclusion of an asthma management demonstration project, funded by AstraZeneca, Knox County administrators wanted to integrate QI into...

 

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Applications and Tools for Creating and Sustaining Healthy Teams

April 25, 2011

 

Published on the Public Health Foundation (PHF) website in April 2011, Applications and Tools for Creating and Sustaining Healthy Teams is designed as a guide to help organizations optimize the use of teams. Primarily a collection of papers and essays previously published elsewhere, this book is ideal...

 

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Sedgwick County Health Department Storyboard - New Employee Orientation

April 4, 2011

 

The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified revising the New Employee Orientation as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.   AIM Statement By December 1, 2010, 90% of SCHD sup...

 

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