Quality Improvement Success in Kansas with H1N1 and Social Distancing
April 11, 2011
In the summer of 2009, Kansas Department of Health and Environment QI teams used flowcharting to create a new information alert system. The QI team identified three major channels for information. The teams subsequently used their new flowcharting skills to design isolation activities for infected individuals...
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Quality Improvement Success in Orange County, Florida with Early Syphilis Detection
April 11, 2011
Between 2004 and 2005, the Orange County Health Department (OCHD) in Florida experienced a 45% increase in new early syphilis cases in its jurisdiction, from 136 cases to 195 cases per year. Surveillance data also showed significant increases in early syphilis over the previous four years. If not controlled,...
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Quality Improvement Success in Saginaw County, Michigan with Assessment Training
April 11, 2011
The Saginaw County Department of Public Health (SCDPH) in Michigan used quality improvement (QI) to pilot a community self-assessment training program. SCDPH included community partners in the QI event to create more efficient channels of communication with critical faith-based and other non-governmental...
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Sedgwick County Health Department Storyboard - Purchasing Process
April 4, 2011
The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the purchasing process as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
The SCHD staff lacked an understanding of the purchasing...
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Sedgwick County Health Department Storyboard - Improved Customer Experience
April 4, 2011
Sedgwick County Health Department (SCHD) in Kansas identified improving customer experience with the West Central Entrance as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
AIM Statement
By January 2011, increase client’s ability to navigate...
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Sedgwick County Health Department Storyboard - WIC Wait Times
April 4, 2011
The Quality Improvement Committee at the Sedgwick County Health Department (SCHD) in Kansas identified improving the wait time for the Women Infants and Children (WIC) clinic as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
AIM StatementTo pro...
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Orange County Health Department in Florida Shows Benefits of Quality Improvement with Quality Journey
April 1, 2011
The Public Health Foundation (PHF) and the Orange County Health Department in Florida have worked together over many years to improve the quality of public health in Florida. The Orange County Health Department produced this document that explains their quality journey in "Implementing a Quality Management...
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QI Successes in Sedgwick County Health Department
February 10, 2011
In July 2010, the Sedgwick County Health Department (SCHD) in Kansas began working with PHF in an effort to develop a culture of quality improvement (QI) at the agency. The key objectives of the project included:
Development of an agency quality improvement plan
Leadership staff training
All-staff...
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Using QI Skills in Daily Work
January 12, 2011
"Using QI Skills in Daily Work" was co-authored by PHF quality improvement consultants John W. Moran and Grace L. Duffy with Beth Pierson, Epidemiologist for Planning and Assessment at the Franklin County Board of Health in Ohio. The article was published in the Quality Management Forum, a Peer-Reviewed...
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A Complete Quality System Requires a Complete Leader
December 14, 2010
At every organizational level a critical mass of leadership must be trained in the principles of quality, problem solving, teaming, and facilitation. Leadership must be able to lead and facilitate teams so that they can show they walk the talk and embrace the principles imbedded in a Complete Quality...
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