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A Lean Day in the Tulsa Health Department White Paper

April 13, 2011

 

With assistance from PHF, the Tulsa Health Department Quality Improvement Council (QIC) conducted a Lean event in three of its facilities with the objective of beautification of the environment and creating efficiency for the customer.  Lean is a process management philosophy that helps optimize the...

 

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Using Advanced QI Tools to Build Healthy Native Communities

 

The advanced tools of quality improvement (QI) help to surface and untangle the relationships among the many variables that are connected to an issue or problem. Using the tools helps narrow the focus to a few vital areas where the impact on the desired future state is likely to be greatest. During the...

 

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Resources & Tools