Performance Management Applications in Public Health
July 2, 2012
As part of the Turning Point Performance Management Refresh activity and the development of the Performance Management Toolkit, the Public Health Foundation (PHF) compiled examples of performance management applications in public health. These one-page overviews demonstrate how health departments have...
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Improving the Planning and Performance Measurement Reporting System
June 27, 2011
The goal of this rapid cycle improvement (RCI) project was to streamline the reporting process of the Minnesota Planning and Performance Measurement Reporting System to improve the content and quality of the data submitted and add more value for state and local stakeholders. RCI PDCA (Plan-Do-Check-Act)...
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Sedgwick County Health Department Storyboard - Improved Customer Experience
April 4, 2011
Sedgwick County Health Department (SCHD) in Kansas identified improving customer experience with the West Central Entrance as one of the eight improvement areas to address in an effort to develop a culture of QI at the agency.
AIM Statement
By January 2011, increase client’s ability to navigate...
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QI Successes in Sedgwick County Health Department
February 10, 2011
In July 2010, the Sedgwick County Health Department (SCHD) in Kansas began working with PHF in an effort to develop a culture of quality improvement (QI) at the agency. The key objectives of the project included:
Development of an agency quality improvement plan
Leadership staff training
All-staff...
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The Mid-State Health Center Quality Improvement Case Study
September 13, 2010
The Mid-State Health Center Quality Improvement Case Study by Sharon Beaty and John W. Moran shows how QI tools and techniques can be applied in a Federally Qualified Health Center (FQHC) Look-a-Like. The two quality improvement projects highlighted in this case study are obtaining a behavioral health...
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Livingston County Department of Health, NY - Using the Core Competencies for Public Health Professionals to Improve Performance
September 2, 2010
As part of a Quality Improvement (QI) initiative, Livingston County Department of Health in New York has used the Core Competencies for Public Health Professionals in two ways: 1) to improve its performance appraisal form; and, 2) to conduct a workforce needs assessment. Download this document to learn how...
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