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We improve public health and population health practice to support healthier communities
PHF E-News: News for Public Health (February 2018)

Related Categories: Council on Linkages, Performance Management, Quality Improvement, TRAIN, Workforce Development

Topic: Conferences and Events, Council on Linkages, Performance Management and Quality Improvement, TRAIN, Workforce Development

Date: 2/21/2018

News, resources, tools, and information on performance management, quality improvement, and workforce development to improve the quality and performance of your organization and the health of your community.
PHF E-News: News for Public Health
Innovation and Quality in Public Health
Webinar: Tuesday, February 27, 2018 from 2-3pm EST

How can public health better position itself and its work as innovative in an environment where public health and healthcare are moving closer together? How do public health organizations assume a vital role as the community chief health strategist, bringing together diverse community players to make meaningful progress on community health issues? Explore how the Oklahoma City-County Health Department is using innovation to improve population health and move its community forward.
Share Your Feedback to Help Shape Competencies for Performance Improvement Professionals

Does your work involve activities in the areas of quality improvement, performance management, workforce development, accreditation, or community health assessment and improvement? Are you actively engaged in supporting your organization’s performance improvement efforts? Your help is needed to ensure a set of competencies for performance improvement professionals best meets the needs of the public health workforce! Feedback is currently being accepted on the draft Competencies for Performance Improvement Professionals in Public Health and will be used to finalize this competency set for release later this year. Visit the PHF website to learn more about the variety of ways feedback can be provided. Your feedback is welcome through March 31, 2018.
Manage and Solve Your Customers' Complaints with PHF's Newest Tool

Analyze and assess organizational focus on the customer with the 8D Customer Complaint Resolution Report. The new 8D tool uses the Eight Disciplines of Problem Solving, first described by Ford Motor Company, to provide a structure and framework for completing the 8D analysis. The idea is to keep management and customers informed and updated on the status of a complaint. This tool is particularly helpful for improving customer service and satisfaction with a public health organization or any customer-focused business.
Taking Control of Your Community Health Improvement Plan

Assessing community health needs is one thing; forming and executing a Community Health Improvement Plan (CHIP) is another. When it comes to putting a change plan in place, partnerships that worked well on the health assessment will be tested in new ways. Efforts can be poorly coordinated, stalled, or ineffective. PHF experts can facilitate developing and implementing your CHIP, to help move it into action and ensure that change efforts are successful and lasting. Learn more about how to activate your CHIP.
AHD Webinar Series: How Academic Health Department Partnerships Can Support PHAB and CEPH Accreditation
Webinar: Wednesday, February 28, 2018 from 1-2pm EST

Academic health department (AHD) partnerships – formal partnerships between health departments and academic institutions – have the potential to offer all organizations involved a variety of benefits. Join the Council on Linkages Between Academia and Public Health Practice and PHF to explore how AHD partnerships can support achieving and maintaining accreditation through the Public Health Accreditation Board (PHAB) for health departments and Council on Education for Public Health (CEPH) for academic institutions. Representatives from PHAB and CEPH will join the webinar to share ways that accreditation efforts can benefit from partnerships and will be available for questions and discussion.
Accredited Veteran-Focused Training Available to Providers – For Free

Did you know? The Veterans Health Administration (VHA) is the largest provider of healthcare services to the Veteran community and collaborates with 500,000 providers in the Community Care Network to ensure the best possible health outcomes for the Veteran population. As part of that collaboration, on VHA TRAIN, VHA offers high-quality, free accredited medical training, specifically tailored to treating our Veterans. Learn more about the free training available from VHA in the PHF Pulse blog.
Make Sure Performance Management is Working for You

Visually capture and assess your performance management system at the program level, and develop strategies to increase internal engagement, using this new guidance from PHF.
Upcoming Opportunity: Kresge Emerging Leaders in Public Health Program to Accept Applications

The Kresge Emerging Leaders in Public Health program, which enables health officers and deputies to lead transformative health improvement initiatives while building their own leadership capabilities, will be accepting applications for its third cohort from April 2-30, 2018. Several previous and current Kresge participants have written PHF in to their winning applications for a wide range of technical assistance and training opportunities. Find out more about how you can build PHF into your application by contacting Margie Beaudry, Director, Performance Improvement Services, at (202)218-4415 or mbeaudry@phf.org.
The Heart of New Ulm: Population Health Takes a Village
Webinar: Wednesday, March 21, 2018 from 1-2pm EDT

In New Ulm, Minnesota, an exciting partnership focused on heart health was formed ten years ago, entitled "Hearts Beat Back: The Heart of New Ulm." This initiative successfully reduced heart attacks and improved heart disease risk factors in a rural Minnesota town with partnerships across public health, healthcare, education, government, and business. Join PHF and leaders of this innovative program for a webinar to learn more about what is working to improve health outcomes in the New Ulm community.
Share Your Comments on a Problem-Solving QI Tool

PHF is inviting your comments and feedback on the Solvability and Control Matrix from health professionals who have worked in quality improvement or are interested in using quality improvement for their programs and services. The Solvability and Control Matrix explores and assesses process problems to determine which can be easily solved and which should be brought to a quality improvement team for consideration. What are your thoughts on this new tool? Download the tool and provide your feedback today.
Competencies for Population Health Professionals Available for Feedback

Are you passionate about population health? Is community benefit work a core part of what you do? Contribute to the development of competencies to support the population health workforce! PHF is working to develop a set of Priority Competencies for Population Health Professionals (Population Health Competencies). These competencies are designed primarily designed for non-clinical hospital, health system, public health, or healthcare professionals engaged in assessment of population health needs and development, delivery, and improvement of population health programs, services, and practice. Based on the Core Competencies for Public Health Professionals, a set of foundational skills for public health professionals, these Population Health Competencies can help strengthen the connection between public health and healthcare. Feedback is currently being accepted on the draft Population Health Competencies and will be used to finalize this competency set for release later this year. Visit PHF’s website to learn more about the variety of ways feedback can be provided. Your feedback is welcome through March 31, 2018.
 
Mark Your Calendar: Upcoming Events
Innovation and Quality in Public Health (Webinar)
February 27, 2018 from 2-3pm EST

AHD Webinar Series: How Academic Health Department Partnerships Can Support PHAB and CEPH Accreditation (Webinar)
February 28, 2018 from 1-2pm EST

The Heart of New Ulm: Population Health Takes a Village (Webinar)
March 21, 2018 from 1-2pm EDT

2018 Preparedness Summit
April 17-20, 2018 in Atlanta, GA

2018 TRAIN Learning Network Annual Meeting
April 24-26, 2018 in Arlington, VA

2018 National Tribal Public Health Summit
May 22-24, 2018 in Prior Lake, MN

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PHF E-News: News for Public Health (February 2018)