Blog

Quality Improvement tools and techniques have been used extensively for solving problems in organizations. The authors1 of Quality Improvement Is Not Just For Problems: Success and Effect Diagram propose using those same methods to analyze successful processes. Understanding successful process...

Top 10 Problems Encountered By Quality Improvement Teams

Posted in: Performance Management and Quality Improvementby Jack Moran

December 7, 2010

Over the past few years, I have been involved in training and facilitating many quality improvement (QI) teams in public health and have noted the following major problems that they have encountered: 1. AIM Statement - This important goal statement was often too large; the scope of the initial...