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How to Become a TRAIN Course Provider


PHF TRAIN staff must approve each course provider before they are permitted to post content that is nationally visible to all learners on TRAIN. Content that is visible only within a TRAIN affiliate grouping structure is approved by staff from that affiliate agency.
Course providers must be associated with a recognized entity such as a federal, state, or local government agency; university; or professional association. In addition, interested course providers must go through a formal course provider approval process, which includes completing a questionnaire on TRAIN and responding to follow-up inquires from PHF staff. If you do not already have a TRAIN account, you can submit your request to become a course provider by following the steps below:
  1. Visit
  2. On the left side under "Visit an Affiliate site" select your appropriate state or organization. If you do not find your state or agency, proceed to step 4.
  3. Once you've selected your state or agency, click "Go"
  4. On the left side of the page, click the link for "Become a Course Provider"
  5. Follow the prompts
If you already have a TRAIN account, you can request to become a course provider by following these steps:
  1. ​Log in to TRAIN
  2. In the top right corner click on your name then on "Your Profile"
  3. Go to the "Account" section within your profile.
  4. Under the "Course Provider" heading click the "Request Role" button.
  5. Follow the prompts

PHF and affiliate administrators reserve the right to refuse or revoke any course provider’s privilege to post content to TRAIN if content is inconsistent with the purpose, scope, and target audiences of TRAIN, or for any other reason.
How to Post Content on TRAIN
Once an organization is an approved course provider, there are five ways to post content to TRAIN. Please note that all content must also go through a review and quality control process before it is approved for posting to TRAIN.
  1. Post content directly to TRAIN using SCORM: TRAIN allows organizations to connect SCORM 1.2 compliant content directly to TRAIN through TRAIN’s SCORM Player. There is no charge to obtain the SCORM Player, which allows content to communicate seamlessly with TRAIN and the learner’s computer.
  2. Post non-SCORM e-learning content directly to TRAIN: Organizations can list HTML links to webinars, live events, podcasts, and other non-SCORM content. Registration data on learners coming through TRAIN, as well as data on testing and evaluation is available at no cost.
  3. Single Sign On (SSO): PHF encourages universities and other health organizations with content of interest to TRAIN audiences to integrate their systems with the TRAIN platform. The benefit of an SSO is that learners who login to TRAIN do not have to log in again to a separate system. 
  4. Integrate with TRAIN using webservices: Using webservices allows completion records for learners who have taken courses on TRAIN to be recorded within other LMSs. Technical details available on the PHF website and on TRAIN.
  5. External course integration: This approach allows for courses to be launched directly from an external system within TRAIN. Data related to course completion records is provided back to the TRAIN database from the system that is integrated with TRAIN. However, learners will need to sign into both TRAIN and the external system.

Course providers are expected to maintain course content, including:

  • Ensuring that the content posted on TRAIN is up to date
  • Expiring course content when appropriate
  • Responding to TRAIN inquiries

Content that is not maintained by the course provider will be expired, as appropriate.

To Learn More:
How to Become a TRAIN Course Provider