Resources: Competencies for Performance Improvement Professionals

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Performance Improvement Competencies

Resources for Competency 12:

Applies performance management and quality improvement practices across programs and the organization.

Performance Management Toolkit: This Public Health Foundation (PHF) resource provides information in two areas: approaches to performance management and performance management system framework components and resources. Components of visible leadership, performance standards, performance measurement, reporting progress, and quality improvement (QI) are discussed in detail.
Embracing Quality in Public Health: A Practitioner’s Quality Improvement Guidebook: Michigan Public Health Institute’s Office of Accreditation and QI provides this guidebook about the implementation and use of QI in the field of public health.
Embracing Quality in Public Health: A Practitioner’s Performance Management Primer: This free online training is designed to help public health agencies advance understanding and use of performance management and QI. Examples and guides on creating performance measures and information on QI basics are also included in this course.
When to Apply QI Tools to Support Measurement Activities: This PHF and the National Network of Public Health Institutes collaborative tool helps public health organizations identify when and how to use QI tools. It is designed to be used in conjunction with the Public Health Quality Improvement Encyclopedia.
Public Health Quality Improvement Handbook: A collaboration of the American Society for Quality and PHF, this book contains practical examples and tools from subject matter experts successfully using QI to meet client needs, maximize outcomes, and partner with communities.

Developed from the Core Competencies for Public Health Professionals and the Core Competencies for Performance Improvement Managers, the Competencies for Performance Improvement Professionals in Public Health are a set of skills desirable for performance improvement (PI) professionals working in public health. As part of the process of developing these competencies, a set of resources and tools related to a draft version of the competencies was collected to help support the development of skills and knowledge for PI professionals. Please note: These resources and tools were gathered based on a draft of the PI Competencies. Although this list of competencies does not reflect the complete set of PI Competencies, the resources and tools available can offer a starting point for exploring resources in this area.

Ready to Get Started?
Performance Improvement Technical Assistance and Training: PHF offers a number of training and technical assistance options in performance improvement. All are facilitated on-site at a location of your choice and taught by quality improvement and performance management experts. If you’re ready to get started, PHF is ready to assist. Contact Ron Bialek at (202)218-4420 or rbialek@phf.org. You can also submit your information online.

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