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Advancing the public health workforce to achieve organizational excellence
A3 Problem Solving Report


The A3 Problem Solving Report (A3) is a problem solving and continuous improvement tool. This tool helps an improvement team concisely describe and document its problem solving process. Developed by Public Health Foundation (PHF) Senior Quality Advisor Jack Moran and PHF Performance Improvement Experts Les Beitsch and Annie Vosel, A3 supports the Plan-Do-Check-Act (PDCA) approach to quality improvement by providing a documentation process.
If you have any questions or want to share how you’re using this tool in your organization, contact Vanessa Lamers at
(202)218-4412 or

About the Public Health Quality Improvement Encyclopedia
The Public Health Quality Improvement Encyclopedia is a practical guide to using 75 tools for quality improvement (QI) practitioners in public health organizations. The book was distributed to all state and local health departments, and may be purchased through PHF's Online Store.

Related Resources
This tool was made possible by the Cooperative Agreement 5 NU38 OT 000211, funded by the Centers for Disease Control and Prevention. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the Centers for Disease Control and Prevention.


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