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Advancing the public health workforce to achieve organizational excellence
Resources & Tools
 

 

Determining Essential Core Competencies for Public Health Jobs: A Prioritization Process (2021 Core Competencies)

November 21, 2022

 

​Public health organizations can be more effective when the competencies of their staff match the types of activities they do in their jobs. Developing job descriptions that include competencies needed for the position​s is a good practice for all organizations and supports successful recruitment, hiring,...

 

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Performance Management and the Oversight Role of Boards of Health (Webinar Archive)

August 10, 2020

 

Although the National Association of Local Boards of Health​ (NALBOH) 2020 Annual Conference was cancelled due to COVID-19, several of the scheduled educational opportunities were moved to a webinar format.   Performance Management and the Oversight Role of Boards of Health Effective oversight is...

 

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Tackling Big Challenges with a Full QI Culture Shift (Archived Webinar)

June 19, 2018

 

This archived webinar explores how the Springfield-Greene County Health Department (MO) leveraged the public health accreditation process to spark creativity, innovation, and further staff involvement in performance improvement efforts organization-wide. During the webinar, presenters shared how the...

 

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Innovation and Quality in Public Health (Archived Webinar)

March 5, 2018

 

​This archived webinar explores how one local health department, the Oklahoma City-County Health Department (OCCHD), is moving its community forward to improved population health. Grounded in a culture of continuous quality improvement, OCCHD has embraced the community chief health strategist concept,...

 

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Accelerate Your Learning about Social Determinants of Health with Health and Well-Being for All

July 10, 2017

 

Health and Well-Being for All: Meeting-in-a-Box (HWFA) is a new product created by Dr. Denise Koo to improve communication among community stakeholders regarding the social determinants of health (SDOH). HWFA is an innovative way to facilitate a discussion about SDOH and mobilize with a “meeting-in-a-box.”...

 

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Change Management Questionnaire Checklist

April 14, 2017

 

The Change Management Questionnaire Checklist supports efforts to make a substantive change to an entrenched culture. By answering a set of guiding questions, change leaders can build and sustain a conducive change environment. Developed by Public Health Foundation (PHF) Senior Quality Advisor Jack...

 

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Process Bottleneck Analysis

March 6, 2017

 

The Process Bottleneck Analysis tool helps a team identify process steps where flow is constrained, find the root causes of those constraints, and address the root causes that have been identified. It can be used when processes are not meeting expectations, not keeping up with demand, or customers are...

 

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When to Apply QI Tools to Support Measurement Activities

March 27, 2013

 

  The Public Health Foundation (PHF) and the National Network of Public Health Institutes (NNPHI) have worked collaboratively to develop a tool to help public health organizations identify and apply quality improvement (QI) tools to support measurement activities. The tool is designed to be used alongside...

 

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Applying Performance Measurement to Public Health Policy Activities

August 7, 2012

 

  The Public Health Foundation (PHF) and the American Public Health Association (APHA) have worked collaboratively to develop a new tool to help health departments assess and improve the performance of their policy activities. While other performance measurement and evaluation guides exist, this is...

 

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Key Ingredients in Public Health Quality Improvement

May 29, 2012

 

The emphasis on quality improvement (QI) continues to intensify for public health departments. The growing focus on accreditation, along with realistic concerns about optimizing efficiency while positively impacting the public’s health, are fueling this interest. To support the efforts of health departments...

 

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